Top Highlights

• Serendipity is a skill, which means it can be learned.
• Build conversational momentum by asking questions, staying engaged, and talking about the other person’s interests.² Whether you’re sitting on an airplane, relaxing in a coffee shop, or walking through a hotel, you’ll be able to speak with anybody, anywhere.
• three guidelines: (1) be specific and precise, (2) tell the other person why you’re asking for their help, and (3) after they’ve helped you, follow up with them thank them or provide an update.
• Paradoxically, big goals are sometimes easier to achieve than small ones. Big goals energize everybody — they’ll energize you and everybody around you. By communicating clear, ambitious goals, you’ll galvanize support and attention.⁶
• By making it easy for people to find you online, you’ll create a vehicle for serendipity. Call on your vehicle when you want to manufacture serendipity, and you need some activation energy.

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