5 Follow Up Tips to Close More Deals - 10X Automotive Weekly

TL;DR

Kevin Hart will be speaking at the 2020 10x Growth Conference, and a sales expert shares five tips for successful follow-up in the automotive industry.

Transcript

oh my god man do I have a big announcement for you my friends my 10x friends from around the world boys and girls raised by a single mother yes that's me grew up with a daddy that wasn't there for him yeah that's me super massive success after starting a career selling shoes yes that is me and a major proponent of the 10x movement yes that's me but... Read More

Key Insights

• 🌐 The 10x Growth Conference will feature Kevin Hart as a speaker, highlighting his remarkable journey from adversity to global success.
• #️⃣ Follow-up is crucial in the automotive industry, as it significantly impacts sales numbers and customer conversions.
• 🤩 Having a game plan, utilizing multiple forms of communication, being persistent and consistent, leaving messages, and following a streamlined follow-up schedule are key to successful follow-up.
• 💁 Personalization and providing valuable information are essential in making salespeople stand out during follow-up.
• 🤪 Effectively grabbing the customer's attention and maintaining awareness require consistency, multiple touchpoints, and going above and beyond typical follow-up methods.
• 👣 Utilizing a CRM system is crucial for keeping track of touchpoints and ensuring a consistent and effective follow-up schedule.
• 😘 The automotive industry has low customer expectations, making it easier for salespeople to differentiate themselves by providing basic, personalized, and attentive follow-up.

Questions & Answers

Q: How did Kevin Hart become successful despite facing adversities?

Kevin Hart used his challenging upbringing and lack of a father figure as motivation to turn his life around. He used discipline, work ethic, and perseverance to become a well-known comedian and movie star.

Q: Why is follow-up crucial in the automotive industry?

Follow-up is essential in the automotive industry because it increases the chances of converting leads into sales. Without a solid follow-up game plan, salespeople will struggle to meet their monthly targets and may lose potential customers to competitors.

Q: What is the key to effective follow-up communication?

The key to effective follow-up communication is personalization and providing valuable information to the customer. Salespeople should differentiate themselves by being personable, treating leads as individuals, and offering relevant information that meets their specific needs.

Q: How can salespeople stand out and grab the customer's attention during follow-up?

To grab the customer's attention, salespeople should utilize various communication methods, such as calls, emails, texts, and social media touches. Being consistent and engaging with leads through multiple touchpoints creates the perception that the salesperson cares and is committed to providing excellent service.

Summary & Key Takeaways

• Grant Cardone announces that Kevin Hart will be speaking at the 2020 10x Growth Conference, highlighting Hart's journey from humble beginnings to global success.

• Jeff Bounds, Head of Sales at Grant Cardone Automotive Resources, discusses the importance of follow-up in sales, especially in the automotive industry.

• Bounds provides five solid tips for effective follow-up, including having a game plan, utilizing multiple forms of communication, being persistent and consistent, leaving messages, and using a streamlined follow-up schedule.