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Eric Ries of Lean Startup explains what is, and what isn't, sustainable growth

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December 2, 2015
by
This Week in Startups
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Eric Ries of Lean Startup explains what is, and what isn't, sustainable growth

TL;DR

The key to sustainable growth lies in creating value, being rigorous in decision-making, and focusing on three engines of growth: sustainable, viral, and sticky.

Transcript

you know you are always well served I think by being just like by being cognizant of making sure that everything you do is value creating and just like being very rigorous about that doesn't mean be timid doesn't mean you know if you if you see an opportunity to have the evidence to support an opportunity don't pursue it relentlessly but but be rig... Read More

Key Insights

  • ❓ Creating value and being rigorous in decision-making are crucial for sustainable growth in startups.
  • 👶 Sustainable growth is achieved through acquiring new customers from the actions of past customers.
  • 👶 Viral growth occurs when new customers are involuntarily recruited into the product through viral loops.
  • ✋ Sticky growth is achieved through high customer retention and repeat usage.
  • 📈 Startups should focus on one metric that determines their growth potential.
  • ❓ Growth is not related to hype or fundraising but is a result of value creation and customer acquisition.
  • 🍉 Startups should prioritize long-term customer acquisition over one-time strategies.

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Questions & Answers

Q: How can startups ensure they are creating value and fostering sustainable growth?

Startups need to be cognizant of the value they are creating and be rigorous in their decision-making processes. This involves focusing on actions that generate long-term customer acquisition rather than short-lived strategies like PR spikes or SEO hacks.

Q: What is the key to viral growth in startups?

The key to viral growth is creating viral loops, where new customers are involuntarily recruited into the product through the normal usage of the product. This can be achieved through actions like email notifications or social media tags that compel users to interact with the product.

Q: How does sticky growth contribute to a startup's growth?

Sticky growth is achieved through high customer retention, where old customers keep coming back. Startups with extremely high retention rates are able to generate growth by continuously serving their existing customers and encouraging them to return.

Q: How can startups analyze their growth potential?

Startups can analyze their growth potential by focusing on one metric that determines how fast they will grow. This analysis can be done for all three engines of growth - sustainable, viral, and sticky - and provides a more rigorous way of assessing a startup's potential success.

Summary & Key Takeaways

  • Creating value and being rigorous in decision-making are essential for sustainable growth in startups.

  • Sustainable growth is achieved when new customers are acquired through the actions of past customers, not through one-time PR spikes or SEO hacks.

  • Viral growth occurs when new customers are involuntarily recruited into the product through viral loops, such as email notifications or social media tags.

  • Sticky growth is achieved through high customer retention, where new customers are old customers coming back.


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