Ask! Don't tell | Dana Jiménez Herrera | TEDxHotelschool The Hague

TL;DR

Feedback fosters connections, but current approaches are ineffective. Training everyone to seek feedback can transform organizations positively.

Transcript

[Applause] wow it's a bit different than a skills class huh okay feedback is more than a scale it's a superpower and I'm here today to show you how and why it can it can become your secret weapon it has the capacity to Foster deep connections cultivate compassion and increase the sense of unity in organizations I train people in giving and receivin... Read More

Key Insights

• 🔨 Feedback is a powerful tool that can enhance compassion, unity, and connections in organizations.
• 🥺 Current feedback training approaches are ineffective, leading to misunderstandings and decreased job performance.
• 🚂 Training everyone in the organization to seek feedback can transform feedback cultures positively.
• 🙈 Feedback should not be seen solely as a tool for performance evaluation but as a means to build meaningful relationships and connections.
• ⛹️ Asking for feedback can increase a person's sense of pride and responsibility, fostering intellectual and professional dialogue.
• 🤩 Preparing specific questions, feeling vulnerable, and asking different people for feedback are key tips for effective feedback-seeking.
• 🥺 Embracing openness, vulnerability, and courage in seeking feedback can lead to true connection and growth in organizations.

Questions & Answers

Q: Why is feedback considered a superpower in building connections?

Feedback can foster compassion, cultivate unity, and create deep connections by promoting open communication and understanding among individuals in organizations.

Q: What are the drawbacks of current feedback training approaches?

Current feedback training is often ineffective, with 59% of feedback being unhelpful or detrimental, leading to misunderstandings, disconnections, and decreased job performance.

Q: How can training everyone in the organization to seek feedback improve feedback cultures?

By training everyone to ask for feedback, organizations can create a learning-focused environment, increase feedback frequency, and foster innovation and growth through diverse insights and perspectives.

Q: Why is feedback essential for individual and professional performance?

Feedback is crucial for personal and professional growth, as it provides valuable insights, helps individuals improve their skills, and enhances job performance by promoting continuous learning and development.

Summary & Key Takeaways

• Feedback is a superpower that can cultivate compassion, unity, and deep connections in organizations.

• Current feedback training is ineffective, with 59% of feedback being unhelpful or damaging.

• By training everyone in the organization to seek feedback, organizations can create thriving feedback cultures.