MSP Unplugged: Resource Thursday w/Connor Swalm from Phin Security

TL;DR

Finn Security offers MSPs a comprehensive platform for automating and managing security awareness training, reducing time and effort spent on campaigns.

Transcript

welcome to msp unplugged resource thursday with finn security i'm your host rick smith this is the place to learn tips tricks strategies and some stories to help you run your i.t service business whether you're a one-person shop or you're leading a team for the journey this is the place for you my co-host paco lebron he's actually on vacation this ... Read More

Key Insights

• 🍉 Finn Security offers flexible and customizable pricing models for MSPs, with no long-term commitments and discounts based on usage.
• 🔠 The platform integrates with Azure Active Directory and supports Graph API for easier onboarding and domain whitelisting.
• 🌱 Finn Security has plans to integrate with Liongard, ConnectWise, and other PSA tools to enhance automation and workflow efficiency.
• 👥 The company focuses on partner success and support, offering direct contact with their team and a community of users for knowledge sharing and collaboration.
• 🔒 Effective communication with clients about the security training program is crucial to its success and adoption.
• ✋ Finn Security aims to provide high-quality security awareness training while prioritizing the needs and satisfaction of MSPs.
• 🧡 The platform offers a range of training content types, including live-action, animated, and whiteboard-style learning materials.

Questions & Answers

Q: How did Finn Security come about?

Finn Security was founded after Connor Swam and his team realized the need for better security awareness training solutions. They discovered this through interactions with local businesses and an MSP, who expressed their struggles with user mistakes and the lack of effective solutions in the market.

Q: What sets Finn Security apart from other security awareness training providers?

Unlike many competitors, Finn Security focuses on automating and streamlining the training process, allowing MSPs to efficiently manage multiple campaigns. They also prioritize integration with MSP tools and offer customizable role-based access for clients.

Q: How does Finn Security deliver its training content?

Training content is delivered via token-based links in emails, eliminating the need for user logins and passwords. The platform also offers a loginless learning management system (LMS) for MSPs and clients to access training materials.

Q: Does Finn Security offer trial options or training before deployment?

Yes, Finn Security offers not-for-resale licenses for MSP staff to test the platform for up to six months. Once an MSP deploys Finn Security in a client, their internal employees can use the platform for free indefinitely.

Summary & Key Takeaways

• Finn Security is a software platform founded by Connor Swam to address the need for effective security awareness training in MSPs.

• The platform automates the process of selecting and delivering training modules, saving MSPs time and effort.

• Finn Security offers a range of content providers and delivery methods, including animated and live-action training materials.