Định hình nền tảng “all in one” cho hàng triệu doanh nghiệp - Gibu Mathew, VP&GM APAC, Zoho Corp

TL;DR

Zoho is expanding in Vietnam, focusing on sustainable growth.

Transcript

good morning everyone welcome to another episode of Vietnam innovators I'm your host Hal uh thank you for tuning in every single week uh today we've got a special guest he's coming in from Singapore as you guys may have noticed by the way since the borders have opened we have a lot of guests from overseas coming in and that tells you a lot about wh... Read More

Key Insights

• Zoho, a private tech company, has been profitable for over 26 years without venture capital, emphasizing long-term growth and strong values.
• The company offers over 50 software applications supporting various business functions, focusing on user experience and data privacy.
• Zoho is expanding its presence in Vietnam, recognizing it as a growing market with significant opportunities for digital transformation.
• The company's strategy involves allowing customers to try products before purchasing, ensuring satisfaction and long-term engagement.
• Zoho Creator platform enables businesses to develop applications using low code, addressing the digital skills gap in organizations.
• Zoho One offers a comprehensive suite of applications under a single license, promoting extensive use and integration within businesses.
• Zoho's internal use of its products ensures they are tested and refined before reaching the market, enhancing reliability.
• Future plans include increased investment in Vietnam and broader engagement with local businesses and developers.

Questions & Answers

Q: What makes Zoho unique in the tech industry?

Zoho stands out in the tech industry due to its long-term focus and strong value system. The company has been profitable for over 26 years without relying on venture capital, emphasizing sustainable growth and customer satisfaction. Zoho's approach includes allowing customers to try products before purchasing, ensuring they are satisfied and engaged long-term.

Q: How does Zoho plan to expand in Vietnam?

Zoho recognizes Vietnam as a growing market with significant opportunities for digital transformation. The company plans to increase its investment and presence in the region, engaging with local businesses and developers. Zoho aims to support Vietnamese businesses in their digital transformation journey by offering a comprehensive suite of applications and fostering local talent.

Q: What is Zoho Creator, and how does it benefit businesses?

Zoho Creator is a low code platform that enables businesses to develop applications without extensive coding knowledge. It addresses the digital skills gap by allowing users to create professional-looking mobile and web applications with minimal coding. This platform is particularly beneficial for businesses looking to automate processes and improve efficiency without hiring large digital teams.

Q: What are the key features of Zoho One?

Zoho One offers a comprehensive suite of applications under a single license, covering various business functions such as marketing, sales, HR, and finance. It allows organizations to use multiple applications seamlessly, promoting extensive integration and efficiency. Zoho One's buffet-style offering ensures businesses can access new applications without additional costs, enhancing long-term value.

Q: How does Zoho ensure the reliability of its products?

Zoho ensures the reliability of its products by using them internally within the company. With 12,000 employees globally, Zoho's applications are thoroughly tested and refined before reaching the market. This internal use provides valuable insights into product performance and user experience, ensuring they meet customer needs effectively.

Q: What industries does Zoho target with its products?

Zoho targets a wide range of industries with its products, offering solutions for marketing, sales, HR, finance, and more. The company's applications are designed to support various business functions, making them suitable for small businesses, SMEs, and large organizations. Zoho's focus on user experience and data privacy makes its products appealing across different sectors.

Q: How does Zoho support data privacy and security?

Data privacy and security are core aspects of Zoho's operations. The company is GDPR compliant and ensures that customer data is never sold or used for advertising. Zoho's legal agreements emphasize that customer data belongs to them, providing peace of mind regarding data protection. This commitment to privacy is a key differentiator for Zoho in the tech industry.

Q: What are Zoho's future plans for product development?

Zoho plans to continue developing new applications and features by leveraging its existing suite of products. The company aims to create industry-specific solutions, enhancing the value and relevance of its offerings. Zoho's focus on innovation and customer needs drives its product development strategy, ensuring it remains competitive and responsive to market demands.

Summary & Key Takeaways

• Zoho Corporation, a leading software development company, is expanding its presence in Vietnam, recognizing the market's potential for growth and digital transformation. The company offers a wide range of applications to support business functions, emphasizing user experience and data privacy.

• Zoho's unique approach of allowing customers to try products before purchasing ensures long-term satisfaction and engagement. Their low code platform, Zoho Creator, addresses the digital skills gap, enabling businesses to develop applications without extensive coding knowledge.

• With plans to increase investment and local engagement, Zoho aims to support Vietnamese businesses in their digital transformation journey, offering a comprehensive suite of applications through Zoho One, which facilitates extensive use and integration within organizations.