How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
Transcript
irate customers come in two kinds there is the iris cuz there are ira customers who are not verbally abusive they're just upset but they're also those irid customers who are verbally abusive and today we're going to talk about how to handle each of them so your customer is verbally abusive when her comments are racist sexist homophobic or when she'... Read More
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