AI-First Customer Service Playbook: Ada CEO Mike Murchison on Building Scalable Support with Gen AI

AI-First Customer Service Playbook: Ada CEO Mike Murchison on Building Scalable Support with Gen AI
Transcript
foreign you are the co-founder and CEO of ADA the leading AI powered customer service automation platform Ada was founded in 2016 in Toronto Canada and has grown very impressively today the company has over 300 customers using the platform including meta Verizon and Shopify and also it has raised over 190 million in Venture Capital money including ... Read More
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