How Small Business Human Resource Management is Different

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About the Video

Managing human resources in small firms is different for four main reasons: size, priorities, informality, and the nature of the entrepreneur. As a rule, it’s not until a company reaches about 100 employees that it can afford an HR specialist. Yet even five-or six-person retail shops recruit, select, train, and pay employees. So, it’s usually the owner or their assistant that does the HR tasks; the bookkeeper might handle payroll, for instance.

As a result, SHRM found several years ago that even firms with under 100 employees often spend the equivalent of two or so people’s time each year addressing human resource management issues. One effect of this is that human resource management tends to be more informal in smaller firms. For instance, training tends to be informal, with an empha...