Hilton Hotels Vs. Japan: How Offensive was Their Removed Commercial? | @AbroadinJapan #30

TL;DR

Hilton's recent ad comparing their flexible service to the rigid rules of traditional Japanese ryokans received mixed reactions and was taken down.

Transcript

you know I I get it I watched the commercial I found it funny I didn't think it was offensive really but I can see why some people found it annoying and rude wow hello and welcome to the abon Japan podcast probably the best way of learning about life in Japan without actually being in Japan I'm your host Chris BR we're joined as always by England's... Read More

Key Insights

• 🫠 Hilton's ad comparing their flexible service to the strict rules of ryokans sparked controversy, with viewers divided on its humor and appropriateness.
• 🗾 Traditional ryokans in Japan have specific rules that guests are expected to follow, while hotels like Hilton offer more flexibility.
• 🗾 Electronic products, including cameras like GoPros, can be cheaper in Japan compared to other countries.

Questions & Answers

Q: Did the Hilton ad receive backlash from viewers?

Yes, the ad sparked controversy, with some viewers finding it offensive and disrespectful towards Japanese culture.

Q: Are ryokans really that strict with their rules?

Yes, traditional ryokans in Japan have specific rules about meal times, bathing schedules, and other aspects of guest stay. However, not all ryokans have the same level of strictness.

Q: Are electronic products cheaper in Japan?

Generally, electronic products can be cheaper in Japan. It is recommended to buy a GoPro or similar camera in Tokyo, as prices may be more affordable compared to other countries.

Q: Can language be an issue when purchasing electronics in Japan?

Some electronic devices, like GoPros, offer language options that can be set to English. It is recommended to check the language options before purchasing to ensure ease of use.

Summary & Key Takeaways

• The Hilton ad showcases a couple enjoying the relaxed and attentive service at a Hilton hotel, contrasting it with the strict rules and schedule of a traditional Japanese ryokan.

• Some viewers found the ad funny and not offensive, but others found it annoying and rude, as it exaggerated the differences between the two types of accommodations.

• Traditional ryokans in Japan have specific meal times, bathing schedules, and other rules that guests are expected to follow, while hotels like Hilton offer more flexibility.