ID Book Club: Map It - Chapters 13-14

TL;DR

Kathy Moore's Action Mapping Process focuses on keeping the cognitive challenge at the forefront during prototyping and evaluation, with a strong emphasis on performance and measurable improvements.

Transcript

well hello everyone we are here i appreciate you being part of the id book club where we have been going through kathy moore's mapping and we are finally at the end of our journey and it's been fantastic getting to share that time with you all we still have one final section because we are taking a look at map it chapters 13 through 14 the very end... Read More

Key Insights

• ❓ Action mapping requires maintaining cognitive challenge and avoiding distractions during the prototyping stage.
• ❓ Evaluation should focus on performance improvements and not just learner feelings or attitudes.
• 🧘 Addressing objections to action mapping involves emphasizing its role in solving performance problems and positioning ourselves as performance consultants.
• 🎨 An outline can help keep the solution in focus and provide flexibility during the design phase.
• ❓ Prototyping should involve obtaining reactions from subject matter experts and clients.
• 🏆 Testing with the appropriate audience is crucial for refining the prototype and improving the final product.
• ❓ The evaluation phase should measure performance improvements and involve multiple methods, such as assessments, feedback from managers, and analysis of learner decisions.

Questions & Answers

Q: How can we ensure that prototypes stay focused on the challenge rather than getting distracted by visual design elements?

To maintain focus on the challenge, prototypes should be kept simple with limited visual design. It is important to have a separate mood board for visual elements rather than incorporating them directly into the prototype. The emphasis should always be on the cognitive challenge.

Q: How can we ensure that evaluation is centered around performance and not just learner feelings?

Evaluation should focus on measuring performance improvements rather than solely considering learner attitudes. Use assessment questions that align with practice activities and involve job aids, if applicable. Also, gather feedback from managers and analyze learner decisions to evaluate the impact on performance.

Q: How can we address objections to implementing action mapping in our organization?

By emphasizing the importance of the business goal and the performance objective, we can position ourselves as performance consultants rather than training order takers. Advocate for the benefits of action mapping in addressing performance problems and be confident in presenting the rationale for its implementation.

Summary & Key Takeaways

• The content is the final section of Kathy Moore's book on Action Mapping, focusing on chapters 13 through 14.

• The author emphasizes the importance of maintaining cognitive challenge during the prototyping stage and avoiding distractions such as excessive visual design elements.

• The process includes obtaining reactions from subject matter experts and clients, as well as addressing objections and concerns.

• The evaluation phase should center around performance and include assessments, feedback from managers, and feedback on learner decisions.