Farewell, Chatbots: AI Agents Are Taking Over Customer Service | Mike Murchison, CEO, Ada
Farewell, Chatbots: AI Agents Are Taking Over Customer Service | Mike Murchison, CEO, Ada
Transcript
welcome back to the matad podcast today we dive into the future of AI powered customer service with Mike merchison the CEO of ADA customer service has long been a proven ground for AI but with the rise of generative AI models the space is experiencing a dramatic acceleration from the clunky chat Bots that we all experienced not so long ago to highl... Read More
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