5 Tips for Managing Tone in Email | Dr. Anthony Coman, Management Communication Center

Transcript

One of the hardest things to do in your written  messages is to manage your tone. That’s because writing is not as “rich” of a channel as  face-to-face communication. Your audience has fewer cues to read, and without being able  to see your eye contact and your friendly smile or hear the tone of your voice, they fill  in those gaps with a voice in ... Read More