EVERNET Reviews Phin Security (April 2022)

TL;DR

Finn Security is a cloud-based platform that offers security awareness training and phishing simulations specifically designed for managed service providers (MSPs).

Transcript

good afternoon everybody my name is eric bierndorff ceo of evernet consulting you're watching evernet reviews where we do product and service demonstrations for all the things that we see and see our clients use and or think that our clients should be using uh today we have with us conor swam of finn security and i'm really excited to have him on b... Read More

Key Insights

• 🛠️ The platform offers security awareness training and phishing simulations, focusing on three key areas: phishing simulations, security awareness training, and policy management. It is multi-tenant, allowing MSPs to separate client access and delegate specific access to clients. [Technology]
• 🎯 The platform's onboarding process is quick and easy, with ten-minute onboarding for clients. It offers user sync integration with Azure and allows for manual user import via CSV. Users can be managed and their access controlled within the platform. [Technology]
• 📊 Continuous campaign creator eliminates the need to recreate training and phishing campaigns from scratch. It curates campaigns based on specific client needs and provides different training and phishing assessments to different users. The platform personalizes training based on user vulnerability profiles. [Technology]
• ⚙️ The platform offers a partner dashboard for MSPs, allowing them to manage multiple clients and delegate access to specific individuals or teams. MSPs can brand the platform with their own logos for white-labeling purposes. [Business]
• 📇 Stakeholder reports feature sends regular reports to stakeholders, providing information on active training and phishing campaigns, completion statistics, and user performance. It helps MSPs communicate and address training and phishing-related issues with clients. [Business]
• 💰 Pricing is based on an aggregate usage model, with a minimum purchase of 125 licenses. The pricing structure is transparent and aimed at offering valuable services to MSPs at a reasonable cost. The platform also offers NFR licenses for MSP staff members. [Business]
• 🚀 The platform has a rapid development cycle, with frequent software updates released every two weeks. They actively listen to user feedback and feature requests, implementing improvements and new functionalities based on customer needs. [Technology]
• 🔒 The platform integrates with Microsoft Graph API to enable direct connections and bypass spam filters, ensuring secure and efficient message delivery. It offers communication features that enhance user engagement and support. [Technology]

Questions & Answers

Q: How does Finn Security's onboarding process for clients differ from its competitors?

Finn Security offers a streamlined and self-provisioning onboarding process, allowing MSPs to quickly set up clients within minutes. This eliminates the need for manual client setup and ensures rapid deployment.

Q: How does Finn Security personalize its training and phishing campaigns?

Finn Security uses user profiles to deliver personalized training and phishing campaigns. It considers user vulnerabilities, such as previous interactions, and tailors the campaigns accordingly. This approach creates a safe learning environment and increases user engagement.

Q: What is the pricing model for Finn Security's platform?

Finn Security follows a monthly subscription model, with a minimum purchase requirement of 125 aggregate licenses. The pricing is transparent, with price breaks based on the total number of seats. The platform offers value for money, considering the features and benefits it provides to MSPs.

Q: Does Finn Security integrate with MSPs' existing systems?

Currently, Finn Security offers integration with Microsoft Graph API, allowing MSPs to synchronize user data and bypass spam filters. They are actively working on integrating with PSA systems, recognizing the importance of seamless integration with MSPs' existing workflows.

Summary & Key Takeaways

• Finn Security is a security awareness training platform for MSPs, focusing on phishing simulations, security awareness training, and policy management.

• The platform offers a user-friendly partner dashboard for MSPs to manage multiple clients and provides easy onboarding and deployment processes.

• Finn Security's unique features include personalized training based on user profiles, continuous campaign creation, and stakeholder reports.