Attitudes and Job Satisfaction

TL;DR

Attitudes at work are evaluative statements that reflect how we feel about something, and they have three components: cognition, effect, and behavior.

Transcript

let's take a look at attitudes at work attitudes are evaluative statements about objects people or events they reflect how we feel about something when you say i like my job you're expressing your attitude about your work typically researchers assume that attitudes have three components cognition effect and behavior the statement my pay is low is a... Read More

Key Insights

• 💦 Attitudes at work have three components: cognition, effect, and behavior.
• ❓ Cognitive dissonance occurs when there is inconsistency between attitudes and behavior, and individuals seek to reduce it.
• 😑 Attitudes that are frequently expressed and easily accessible in memory are more likely to predict behavior.
• ❓ Job satisfaction, job involvement, psychological empowerment, and commitment are important job attitudes.
• ❓ Perceived organizational support is influenced by fairness, employee voice, and supervisor support.
• 💦 Employee engagement is the level of involvement and enthusiasm for work, and it is related to job satisfaction and organizational performance.
• ❓ Job satisfaction is influenced by job characteristics, feedback, social support, job conditions, and social responsibility.

Questions & Answers

Q: What are the three components of attitudes at work?

The three components of attitudes at work are cognition (belief or description), effect (emotional or feeling), and behavior (intention to behave in a certain way).

Q: How does cognitive dissonance affect attitudes and behavior?

Cognitive dissonance occurs when there is inconsistency between attitudes and behavior. Individuals seek to reduce or minimize this inconsistency by either altering their attitudes or behavior, or developing rationalizations for the discrepancy.

Q: What factors influence the desire to reduce cognitive dissonance?

The desire to reduce cognitive dissonance depends on factors such as the importance of the elements causing dissonance and the degree of influence individuals believe they have. People are more motivated to reduce dissonance when the attitudes are important or when they believe they can control the dissonance.

Q: What is the relationship between attitudes and behavior in organizations?

Attitudes are important for their behavioral component in organizations. There is a causal relationship between attitudes and behavior, and discrepancies between attitudes and behaviors can occur when social pressures hold exceptional power.

Summary & Key Takeaways

• Attitudes at work have three components: cognition (belief or description), effect (emotional or feeling), and behavior (intention to behave in a certain way).

• Attitudes can lead to behavioral outcomes and are important for their behavioral component in organizations.

• Cognitive dissonance occurs when there is inconsistency between attitudes and behavior, and individuals seek to reduce or minimize this inconsistency.