Kathryn Shaw: Three Things All Good Bosses Do

TL;DR

Good bosses have a significant positive impact on employee productivity, engagement, and career growth.

Transcript

[MUSIC] There are bad bosses out there, but what's not talked about as much is there's also good bosses. And so what we sought out to do is find out whether you could measure the productivity of individual employees and see if productivity really rose for individual employees if they happen to working with a good boss. And so what we did is gather ... Read More

Key Insights

• 👋 Good bosses have a significant effect on employee productivity and engagement.
• 😫 Traits of a good boss include vision-setting, driving results, work flow management, and supporting career goals.
• 💼 The case study on the Royal Bank of Canada identified these traits in effective bosses.
• ❓ Google's Project Oxygen confirmed the importance of similar traits in managers.
• 👋 The impact of a good boss extends beyond their supervision, with productivity lingering even under different bosses.
• 👋 Teaching and guidance from a good boss contribute to long-term performance improvement.
• ✋ Motivation and alignment with company goals are crucial for high-performing employees.

Questions & Answers

Q: How does having a good boss affect employee productivity?

Having a good boss significantly increases employee productivity, as seen in the study. Good bosses set clear visions, motivate employees, and align their work flow, leading to higher performance.

Q: What traits make a good boss?

A good boss sets a vision, drives results, manages work flows, and supports career goals. These traits create a positive work environment and motivate employees to perform at their best.

Q: How did Google determine the traits of a good manager?

Google conducted Project Oxygen, analyzing performance data and evaluations of bosses. The traits identified aligned with those found in the study, emphasizing attention to employees, vision-setting, motivation, and career support.

Q: Does the impact of a good boss continue after leaving their supervision?

Yes, the study found that the effect of a good boss lingers on employee performance. This suggests that teaching and guidance from a good boss carry forward, enhancing productivity even with a different supervisor.

Summary & Key Takeaways

• Good bosses increase the productivity of their direct reports.

• The traits of a good boss include setting a clear vision, driving results, managing work flow, and supporting career goals.

• Google's Project Oxygen found that good managers align with the traits identified in the study.