The Kirkpatrick Model of Training Evaluation

TL;DR

The Kirkpatrick model of evaluation is a popular method for assessing training programs, consisting of four levels: reaction, learning, behavior, and results.

Transcript

if you're trying to become an instructional  designer or evaluate a training program   it's a great idea to learn more about  the Kirkpatrick model of evaluation so the Kirkpatrick model of evaluation was  developed all the way back in the 1950s by   Donald Kirkpatrick himself since then it has  hands down become probably the most popular   model f... Read More

Key Insights

• 🎚️ The Kirkpatrick model of evaluation consists of four levels that progressively assess the effectiveness of training programs: reaction, learning, behavior, and results.
• 🎚️ Level one measures overall satisfaction and engagement, typically through surveys.
• 🏆 Level two focuses on assessing the acquisition of knowledge, skills, or attitudes through quizzes, tests, or observations.
• 👀 Level three evaluates behavior change in the workplace, looking at whether participants are applying what they learned.
• 👨‍💼 Level four examines the impact on business results, such as increased sales or improved customer satisfaction.
• 🎚️ Many training professionals tend to focus on levels one and two, but levels three and four provide valuable insights on behavior change and business impact.
• 👨‍💼 Planning for evaluation should start with identifying the desired results for the business.

Questions & Answers

Q: What is the Kirkpatrick model of evaluation?

The Kirkpatrick model of evaluation is a framework for assessing the effectiveness of training programs. It consists of four levels, each focusing on different aspects of evaluation.

Q: How is level one of the Kirkpatrick model measured?

Level one assesses the reaction of participants to the training program. This is typically measured through surveys, interviews, or focus groups to gather feedback on satisfaction and engagement.

Q: What is the main focus of level two evaluation?

Level two of the Kirkpatrick model focuses on measuring learning. This is typically done through quizzes, tests, interviews, or observations to determine if participants have acquired new knowledge, skills, or attitudes.

Q: How is behavior change measured in level three?

Level three evaluation assesses whether participants are applying what they have learned in their actual job tasks. This can be measured through observations, work reviews, and analyzing key performance indicators related to the desired behaviors.

Summary & Key Takeaways

• The Kirkpatrick model of evaluation, developed in the 1950s, is widely used for assessing training programs.

• The model consists of four levels: reaction, learning, behavior, and results.

• Level one measures overall satisfaction and engagement, level two measures learning, level three measures behavior change, and level four measures the impact on business results.