The Problem of Bias

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About the Video
Bias is the tendency to allow individual differences such as age, race, and sex to affect the appraisal ratings employees receive. Biased appraisals have various causes. One is rater personality. For example, raters who score higher on āconscientiousnessā tend to give their peers lower ratingsāthey were stricter, in other words.
Performance ratings amplify the quality of the personal relationship between boss and employee. Good relationships tend to create good appraisal experiences, bad relationships bad ones. Unfortunately, subordinatesā demographic traits (age, race, gender, and so on) also affect ratings. For example, itās often argued that a glass ceiling largely explains the few women in top management jobs.
One study concluded that all else being equal, an evaluator will prov...