Episode #53 - Special Guest - Josh Raggi w/CPR

TL;DR

CPR Crossroads Property Restoration successfully assisted in getting a full roof replacement for a homeowner, despite initial denial and delays from the insurance company.

Transcript

hello everyone welcome to the learn from us podcast as always my name is Seth I'm here with my lovely co-host and co lover Andrew how you doing my friend I'm doing well how you doing so we are we are Paulus today without Hall taking a little break a little break from his last I heard he was at the Indians game he was he is he's currently the inning... Read More

Key Insights

• 🛄 Homeowners often struggle with navigating the insurance claim process, which can be confusing and lengthy.
• 🥺 Insurance adjusters may rely on limited information, such as cellphone pictures, leading to claim denials.
• 🛄 Representation from a restoration company, like CPR Crossroads Property Restoration, can significantly improve the chances of a successful insurance claim.
• ❓ Insurance companies may employ tactics of denial, delay, and defense to minimize payouts.
• 🥳 Third-party adjusters, such as forensic engineers, can provide unbiased assessments and reports that can strengthen an insurance claim.
• 🤝 Persistence and advocating for oneself are crucial in dealing with insurance companies.
• 🐕‍🦺 Having expertise in various restoration services, including emergency services, water damage, fire damage, and mold remediation, allows restoration companies to offer comprehensive assistance to homeowners.

Questions & Answers

Q: Why did Seth initially encounter difficulties with his insurance claim?

Seth's insurance adjuster did not inspect the roof personally and instead relied on cellphone pictures taken by another individual. This led to a denial of the claim due to "no visible damage."

Q: How did Josh and Andrew from CPR Crossroads Property Restoration assist Seth?

They took over Seth's case, sent numerous emails on his behalf, and fought to get a third-party adjuster (forensic engineer) to inspect the roof and provide an unbiased report.

Q: What were some tactics employed by the insurance company?

The insurance company used the tactics of denial, delay, and defense to avoid paying out the claim promptly.

Q: How did the situation eventually get resolved?

After persistent efforts from CPR Crossroads Property Restoration and the involvement of a third-party adjuster, the insurance company agreed to fully cover the cost of a roof replacement.

Summary & Key Takeaways

• Seth, the homeowner, submitted an insurance claim for roof damage caused by a storm in his neighborhood, but was initially denied and faced delays in the claim process.

• Josh, from CPR Crossroads Property Restoration, offered representation to Seth and helped him navigate the confusing and lengthy insurance claim process.

• After months of emails, unanswered messages, and involvement of a forensic engineer, the insurance company finally agreed to a full roof replacement.