Managing Human Vulnerability with Reg Harnish | Phin Security | Phishing Training & Simulation | Summary and Q&A

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May 11, 2022
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Phin Security
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Managing Human Vulnerability with Reg Harnish | Phin Security | Phishing Training & Simulation

TL;DR

Explore the current state of security awareness programs, their shortcomings in managing human vulnerability, and potential solutions.

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Questions & Answers

Q: What is the current state of security awareness programs?

The current state of security awareness programs can be considered as the second generation, where there is a focus on content, psychology, and human decision-making. However, there is still work to be done in automating processes, measuring outcomes, and addressing compliance and phishing testing failure rates.

Q: In what ways do security awareness programs fall short in managing human vulnerability?

Security awareness programs often fall short in managing human vulnerability by lacking automation, effective measurement of outcomes, and addressing compliance and phishing testing failure rates. This results in confrontational conversations and an inability to effectively address human weaknesses in cybersecurity.

Q: What progress has been made in security awareness programs?

Security awareness programs have made progress in terms of focusing on content, psychology, and human decision-making. However, there is still work to be done in terms of automation, outcome measurement, and addressing compliance and phishing testing failure rates.

Q: How can security awareness programs improve in the future?

Security awareness programs can improve in the future by further automating processes, implementing effective outcome measurement strategies, and addressing compliance and phishing testing failure rates. These improvements will help manage human vulnerability and build better relationships between clients and security providers.

Summary & Key Takeaways

  • Security awareness programs have evolved from a primitive stage to a second generation focused on content, psychology, and human decision-making.

  • While progress has been made, there is still a need to automate processes, measure outcomes, and address compliance and phishing testing failure rates.

  • The conversation aims to discuss where security awareness programs fall short in managing human vulnerability and provide potential solutions.

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