Diversity Training

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About the Video

Organizations use diversity training and several common diversity practices to manage diversity. There are two basic types of diversity training programs, skills-based and awareness.

Skills-based diversity training teaches employees the practical skills they need for managing a diverse workforce, skills such as flexibility and adapt-ability, negotiation, problem solving, and conflict resolution. By contrast, awareness training is designed to raise employees’ awareness of diversity issues and to challenge underlying assumptions or stereotypes we may have about others.

Some companies use the Implicit Association Test (IAT) for awareness training. The IAT measures the extent to which people associate positive or negative thoughts (that is underlying assumptions or stereotypes) with blac...