DocuSign CEO On Growth Drivers In Remote Working Environment | Summary and Q&A

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May 20, 2020
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Investor's Business Daily
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DocuSign CEO On Growth Drivers In Remote Working Environment

TL;DR

DocuSign is a trusted brand that offers data security and digital agreement solutions, with a focus on remote work and the ongoing management of agreements.

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Questions & Answers

Q: How does DocuSign prioritize data security on its platform?

DocuSign considers itself a trust brand and recognizes the importance of protecting customer data. The company has strengthened its efforts in data security, implementing traditional hardening measures, reviewing processes, and ensuring disaster recovery plans are in place.

Q: How does DocuSign handle remote onboarding for new employees?

DocuSign has established secure processes to onboard remote employees, allowing them to receive laptops, passwords, and access to networks without compromising data security. This is crucial, especially with the current rise in remote work.

Q: Apart from e-signatures, what other areas contribute to DocuSign's growth?

DocuSign sees the broader potential of the "agreement cloud" concept, which encompasses the entire lifecycle of agreements. The company focuses on helping customers generate agreements, manage them, and utilize artificial intelligence for smarter contract management.

Q: What inning do you think the digitization of agreements is currently in, and how does DocuSign stand out?

The digitization of agreements is still in the early innings, with e-signatures being a relatively new concept for many companies. DocuSign holds a significant market share in the e-signature space and has a leadership position in the agreement cloud category, making it a standout player in the market.

Summary & Key Takeaways

  • DocuSign prioritizes data security and has strengthened its efforts to ensure the protection of customer data, especially with the increased need for remote work.

  • The company emphasizes processes and procedures to maintain data security, including disaster recovery plans and secure onboarding of new employees.

  • While e-signatures remain a key component for remote work, DocuSign also focuses on the broader concept of the "agreement cloud," involving the creation and management of agreements beyond the signing process.

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