"But for younger companies - and particularly startups - there's an equally strong fixation on scale."

"In general, we think of growth in linear terms: a company adds new resources (capital, people, or technology), and its revenue increases as a result."

"scaling is when revenue increases without a substantial increase in resources."

"Processes ""that scale"" are those that can be done en masse without extra effort - if I send an email to 10 people or 1 million, my effort is essentially the same."

"The biggest problem, however, is that it takes a lot of resources to sustain constant growth."

"scale is achieved by increasing revenue without incurring significant costs. While adding customers and revenue exponentially, costs should only increase incrementally, if at all."

"At this critical stage the business will have to decide between growing at a regular rate or switching over to faster company scaling."

"a scaleup is ""an entrepreneurial venture that has achieved product-market fit and now faces either the 'second valley of death' or exponential growth."""

"a scaleup will add exponential growth with only linear or marginal investment."

"First, two-thirds of the fastest-growing companies fail."

"Other macro studies have shown that slow-growing companies tend to do better in the long run than their fast-growing counterparts."

"Find out whether your expense policy is scalable."

"The most obvious of these are company expense policies."

"scaleups need to think extra carefully about their employee onboarding strategy."

"This is the best opportunity to share the company vision, embed the core values, and make sure that new hires are a perfect fit."

"Managers and HR teams suddenly have far less visibility over their team members, and they need to be able to trust that they're conducting business appropriately."

"""When you are scaling, core values can get lost or muddled. Renewing your dedication to those values will attract the best talent, help you obtain the best technology for analyzing and managing your financial data, and clearly define how to continue to scale."""

"Founders, CFOs, and other leaders need to stop thinking about saving every little penny, and focus on the bigger picture."

"if a business is growing through an ad hoc series of actions and decisions, those start to fall apart as you grow larger."

"Achieving scale requires a level of repeatable and predictable systems."

"Similar to outsourcing, process management requires you to leave the small things to others. The important factors here are to make sure that processes are documented, and that others can pick them up without having to be shown step-by-step."

"as your business develops you must turn your attention to strategic questions and leave the day-to-day operations of your business to others."""

"In truth, both are important and the difference for companies is often a matter of timing."

"Establish clear (digitized) processes, make information readily available from anywhere, and try not to rely on one-to-one communication for anything important."