Twitter's recent acquisition of the newsletter platform Revue marks a significant shift for the social media giant. With this move, Twitter aims to provide long-form content and help organizations and writers grow their readership at a larger scale. Previously, Revue offered both free and Pro tiers, with writers paying a fee to use the platform. However, Twitter has eliminated the fee and made Pro features available to all accounts. Additionally, the paid newsletter fee has been reduced to 5%, making it 50% cheaper than its main rival platform, Substack. Despite the acquisition, Twitter plans to keep Revue as a standalone service while expanding the team to enhance discovery, reading, and conversational experiences related to long-form content on the platform.
Hatched by Olive
Aug 18, 2023
4 min read
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Twitter's recent acquisition of the newsletter platform Revue marks a significant shift for the social media giant. With this move, Twitter aims to provide long-form content and help organizations and writers grow their readership at a larger scale. Previously, Revue offered both free and Pro tiers, with writers paying a fee to use the platform. However, Twitter has eliminated the fee and made Pro features available to all accounts. Additionally, the paid newsletter fee has been reduced to 5%, making it 50% cheaper than its main rival platform, Substack. Despite the acquisition, Twitter plans to keep Revue as a standalone service while expanding the team to enhance discovery, reading, and conversational experiences related to long-form content on the platform.
In a different domain, Yelp, the popular review platform, has been focusing on trust and safety. One of the key tasks in maintaining trust on the platform involves sorting reviews into recommended and not recommended categories. Sudheer Someshwara, the Group Product Manager for Trust and Safety at Yelp, explained that a review might be deemed not recommended if it appears to be written by someone with a conflict of interest or if it is solicited by the business. Additionally, reviews from users who haven't posted many reviews before might not be recommended due to insufficient information about the user. Surprisingly, out of the 18.1 million reviews posted by users, approximately 25% (4.6 million) were not recommended by Yelp's software. However, even though these reviews are not recommended, they are not removed entirely. Users can still access them in a separate section.
At first glance, the Twitter and Yelp acquisitions may seem unrelated, but upon closer examination, they share a common theme - the importance of quality and curated content. Both platforms are taking steps to ensure that users have access to trustworthy and valuable information.
Twitter's acquisition of Revue allows it to tap into the growing popularity of newsletter platforms and offer users an alternative to traditional social media content. By incorporating long-form content, Twitter aims to provide a space for in-depth discussions and meaningful conversations. This move aligns with the changing landscape of online content consumption, where individuals are increasingly seeking more substantial and insightful articles.
Similarly, Yelp's emphasis on trust and safety highlights the platform's commitment to delivering reliable reviews and recommendations to its users. By implementing a system that sorts reviews into recommended and not recommended categories, Yelp aims to filter out biased or low-quality content. This ensures that users can make informed decisions based on reliable reviews from genuine customers.
Both Twitter and Yelp are taking steps to improve the user experience and foster a sense of trust within their respective platforms. This is crucial in an era where misinformation and fake reviews can easily mislead individuals. By embracing long-form content and implementing robust trust and safety measures, these platforms are setting a new standard for curated and reliable information.
In light of these developments, there are actionable advice that can be derived:
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Prioritize quality over quantity: Whether you're a writer or a business owner seeking reviews, strive to produce high-quality content. Focus on providing value and meaningful insights to your readers or customers. This will not only help you stand out in a crowded online space but also build trust and credibility.
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Embrace long-form content: As platforms like Twitter expand their capabilities to incorporate long-form content, consider leveraging this trend to engage with your audience on a deeper level. Long-form content allows for more in-depth discussions and provides an opportunity to showcase your expertise in a particular subject matter.
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Implement trust and safety measures: If you run a platform that relies on user-generated content, prioritize trust and safety. Develop systems and algorithms that can identify potential conflicts of interest or low-quality content. By providing users with reliable and curated information, you can foster a sense of trust and loyalty among your audience.
In conclusion, Twitter's acquisition of Revue and Yelp's focus on trust and safety demonstrate the importance of quality and curated content in today's digital landscape. Both platforms are taking steps to provide users with reliable information and enhance the overall user experience. By embracing long-form content and implementing robust trust and safety measures, they are setting a new standard for online content consumption. As content creators and platform owners, it is crucial to prioritize quality, embrace emerging trends, and prioritize trust to succeed in the ever-evolving digital world.
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