"Servant leadership is a leadership style and philosophy whereby an individual interacts with others—either in a management or fellow employee capacity—to achieve authority rather than power."

"The system embodies a decentralized organizational structure. Leaders who follow this style include customer-facing employees in company decision-making. These employees have a close relationship with the consumer and can make better decisions to retain those customers and acquire new ones."

"Servant leadership also aims to develop leadership qualities in others."

"This leadership style requires an individual to demonstrate characteristics such as empathy, listening, stewardship, and commitment to the personal growth of others."

"An avoidable cost is an expense that will not be incurred if a particular activity is not performed. Avoidable costs refer primarily to variable costs that can be removed from a business operation, unlike most fixed costs, which must be paid regardless of the activity level of a company."

"An avoidable cost is a business expense that can be eliminated by no longer undertaking the specific business activity."

"A company with multiple product lines can exit underperforming ones, thereby removing the costs associated with them."

"In reality, variable costs are not entirely avoidable in a short timeframe. This is because the company may still be under contract with workers for direct labor or with a supplier for direct materials. When these agreements expire, the company will be free to drop the costs."

"Social capital is a set of shared values that allows individuals to work together in a group to effectively achieve a common purpose."

"The idea is generally used to describe how members are able to band together in society to live harmoniously."

"In business, social capital can contribute to a company's success by building a sense of shared values and mutual respect."