Michael Ernst


14 Quotes

"They were employees 6 & 7 at Yelp, a local review site, born in an incubator."
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"Nish was hired to run marketing and community. Michael to emote on branding and user interface design."
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"1) Don’t Build (or Settle for) Parity"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"So the big question now becomes how will you do something that stands out?"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"2) Perpetual Benchmarking"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"We took that “competition is everywhere” philosophy to Yelp when we considered that “competition” could mean people choosing not to go out, not exploring new neighborhoods, not realizing their opinion on where to eat, drink and shop, mattered."
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"3) Your team, IRL"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"4) Take Little Bets"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"After experimenting in a few cities, we quickly realized that we’d end up with thousands of mediocre reviews and very few dedicated yelpers, if any. More importantly, it just didn’t feel like the right way to grow."
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"5) Authenticity at What Price?"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"6) You Can’t Growth Hack Community"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"Yelp chose a slow growth path to success, one review at a time — brands that are made to last tend to avoid short cuts and quick fixes."
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"7) The Importance of Being a Brand"
Michael Ernst
Slow Growth Lessons in a Hack-Assed World
"Almost as importantly, you have to know what your brand is NOT."
Michael Ernst
Slow Growth Lessons in a Hack-Assed World

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