Building a Strong Brand: From Proprietary Technology to Defensibility


Hatched by Glasp

Sep 25, 2023

3 min read


Building a Strong Brand: From Proprietary Technology to Defensibility


In the fast-paced world of technology and business, it is crucial to establish a strong brand that can withstand competition and ensure long-term success. This article discusses the importance of considering post-PMF (Product-Market Fit) strategies before expanding a business and highlights key factors such as proprietary technology, network effects, economies of scale, and building a strong brand.

Proprietary Technology:

One of the primary ways to establish defensibility against competitors is through proprietary technology. In an era where technological advancements are rapidly commoditized, it is essential to have a unique selling point that sets your product or service apart. A proprietary technology that offers a 10x performance improvement over the closest substitute can be a significant advantage. However, if the technology itself cannot stand out, focusing on a 10x improvement in user experience (UX) can be a viable alternative. By embedding the technology at a deep level in users' daily lives or business operations, companies can create a strong connection and loyalty with their customers.

Network Effects:

Another crucial aspect to consider when building defensibility is the concept of network effects. Network effects occur when the value of a product or service increases as more people use it. Companies like Facebook, Uber, and Airbnb have leveraged network effects to establish dominance in their respective industries. By creating a platform or ecosystem where users can interact and benefit from each other's participation, companies can build a strong network effect that becomes difficult for competitors to replicate. This not only creates a barrier to entry but also fosters customer loyalty and engagement.

Economies of Scale:

As a business expands, economies of scale play a vital role in maintaining a competitive edge. By increasing production and distribution volumes, companies can reduce costs, improve efficiency, and offer competitive pricing. This allows them to attract more customers and gain market share. Additionally, economies of scale enable companies to invest in research and development, further enhancing their proprietary technology and staying ahead of the competition. It is crucial to prioritize scalability in the early stages to capitalize on the benefits of economies of scale in the long run.

Building a Strong Brand:

While proprietary technology, network effects, and economies of scale are crucial, building a strong brand is equally important. A brand is more than just a logo or a name – it is a promise to customers. It represents the values, reputation, and trustworthiness of a company. A strong brand not only differentiates a business from its competitors but also creates a loyal customer base. By consistently delivering high-quality products or services, providing exceptional customer experiences, and effectively communicating the brand's message, companies can establish a strong brand that becomes a valuable asset.

Actionable Advice:

  • 1. Prioritize Post-PMF Strategies: Instead of solely focusing on achieving product-market fit, consider the long-term implications and potential competition. Develop a comprehensive post-PMF strategy that encompasses proprietary technology, network effects, economies of scale, and brand building.
  • 2. Invest in Research and Development: Continuously innovate and improve your proprietary technology to maintain a competitive advantage. Stay ahead of the curve by investing in research and development, exploring emerging technologies, and adapting to market trends.
  • 3. Foster Customer Loyalty: A strong brand is built on customer loyalty. Focus on delivering exceptional customer experiences, engaging with your audience through personalized interactions, and consistently meeting or exceeding their expectations. Invest in customer retention strategies to maximize the lifetime value of your customers.


In a rapidly evolving business landscape, it is crucial to build a strong brand that can withstand competition and drive long-term success. By considering post-PMF strategies, such as proprietary technology, network effects, economies of scale, and brand building, companies can establish defensibility and create a loyal customer base. Prioritizing research and development, fostering customer loyalty, and investing in scalable growth are three actionable advice to implement on this journey. Remember, a strong brand is not just a promise – it is a competitive advantage that can propel your business to new heights.

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