benefits, D. Long-term goals. Strategic planning sets the direction for the future, so the answer is D. Long-term goals. 16. Which step comes after planning in the process? Options are Staffing, B. Leading, C. Organizing, D. Controlling. Answer is C. Organizing. Once a plan is made, the next step is organizing resources to follow it. 17. Who introduced the concept of scientific management? Elton Mayo, B. Max Weber, C. Henri Fayol, D. F.W. Taylor.