"As human beings, we get used to everyday things really fast. As a product designer, it's my job to see those everyday things, to feel them, and try to improve upon them."

"there's a good reason why our brains habituate things. If we didn't, we'd notice every little detail, all the time. It would be exhausting, and we'd have no time to learn about new things."

"But sometimes, habituation isn't good. If it stops us from noticing the problems that are around us, well, that's bad."

"My first tip is to look broader. You see, when you're tackling a problem, sometimes, there are a lot of steps that lead up to that problem."

"If you can take a step back and look broader, maybe you can change some of those boxes before the problem. Maybe you can combine them. Maybe you can remove them altogether to make that better."

"For my second tip, it's to look closer."

"if we focus on those tiny details, the ones we may not see and we look at them as we say, ""Are those important or is that the way we've always done it? Maybe there's a way to get rid of those."""

"my last piece of advice is to think younger."

"the more we're exposed to something, the more we get used to it. But kids haven't been around long enough to get used to those things. And so when they run into problems, they immediately try to solve them, and sometimes they find a better way, and that way really is better."

"my advice that we take to heart is to have young people on your team, or people with young minds. Because if you have those young minds, they cause everyone in the room to think younger."

"Picasso once said, ""Every child is an artist. The problem is when he or she grows up, is how to remain an artist."""