"Design Thinking is Human-centered problem-solving process that emphasize on Empathy, Collaboration, Cocreation and Stakeholders/users feedback to unlock Creativity and Innovation, which devises feasible and viable big Ideas/solutions."

"Design teams use design thinking to tackle ill-defined/unknown problems (aka wicked problems) because they can reframe these in human-centric ways and focus on what is most important for users."

"Thinking like a designer can transform the way organizations develop products, services, processes, and strategy."

"Phase 1: Empathize with your Users"

"The first step in design thinking is to understand the problem we are trying to solve before searching for solutions."

"Phase 2: Define users’ needs, their problems, and our insights"

"Phase 3: Ideate by challenging assumptions and creating ideas for innovative solutions"

"Phase 4: Prototype to start creating solution"

"Phase 5: Test the solutions"

"Double Diamond Design Process"

"It divides into two spaces: Problem space and Solution space."

"Problem space: Exploring a problem including its complex nature and ending with clear definition of problem."

"Solution space: Ideas are generated, visualized, & tested prototypes."

"Discovery: (divergence)"

"Define (convergent)"

"Develop (divergence)"

"Deliver (convergent)"