Sarah Guo


29 Quotes

"I believe we are going to see the opposite of the context collapse of the internet today. I call it identity dispersion, where individuals control the creation, separation and unification of their multiple online selves."
Sarah Guo
When we design our identities from scratch
"In a presentation first given in 2019, Balaji described the potential for a pseudonymous economy – populated by persistent, non-real names that can accrue reputation, or as he terms it, “social wealth.”"
Sarah Guo
When we design our identities from scratch
"if people are protected from these attacks, we would move closer to an idea meritocracy, where people can speak their minds and the best ideas win."
Sarah Guo
When we design our identities from scratch
"Individuals will be able to perform valuable knowledge work, even collaborative knowledge work, without exposing our physical appearances, as we increasingly work through multiplayer, web-based productivity and creative tools."
Sarah Guo
When we design our identities from scratch
"We will not choose single pseudonyms, but experiment with them and with many communities. Importantly, those marginalized in real life can find communities like themselves."
Sarah Guo
When we design our identities from scratch
"Multiple pseudonyms will allow us to be part of different communities that don’t seem consistent. They could let us be our full, multifaceted selves, exposing more ties that bridge seemingly siloed communities today."
Sarah Guo
When we design our identities from scratch
"As pseudonyms become more verifiable, they become more valuable. Increasingly, pseudonyms in web3 can verify inventory (money, digital goods) and history (proof of attendance, transactions, content creation). As we do work for organizations and communities under our pseudonyms, they become more valuable."
Sarah Guo
When we design our identities from scratch
"pseudonymity somewhat enables the trolls, and this is one of the more important criticisms of a pseudonymous future."
Sarah Guo
When we design our identities from scratch
"I’ve recently invested in this trend of end-users becoming increasingly networked into communities, and therefore increasingly powerful."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"The Three Limits of Product-Led Growth"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"1. Failing to Serve Other Masters: PLG companies need to go beyond serving individuals, to serving collaborators, teams, their leaders and companies."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"2. Failure to Segment Customers: PLG companies need to understand and adapt their product to differing needs and buying processes if they want to extend upmarket."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"A Word of Caution: Once You Go Enterprise, You Don’t Come Back"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"3. The Law of Large (Revenue) Numbers: PLG companies need to invest in a portfolio of top-of-funnel strategies to complement organic viral adoption."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"Start by understanding how different the problem you are solving is across individuals, teams at different levels of scale, leaders, and if applicable other use cases/departments"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"2. Treat Land and Expand Like a User Journey"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"3. Whole-Company Systems Are Hard: Mind the Gaps"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"Functional Scope and Handoffs Between Teams"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"Companies such as Figma, Notion and Datadog are building a new playbook with new kinds of leaders. They work across traditional silos, build trust across functions, and must be incentivized and measured differently."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"There are three conflicts that regularly come up in pricing for product-led growth companies"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"Pricing for usage expansion vs. revenue capture"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"superusers (creators, administrators), users, and lightweight users or observers."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"Product-Led Growth is Only the Beginning"
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth
"I often hear founders say they’ll hire great sales and marketing people once they “get the product right.” Hiring in GTM is only part of the PLG challenge, which requires system-wide design rather than a sequential handoff."
Sarah Guo
Designing for Buying: How to Break Through the Ceiling in Product-Led Growth

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