"Let them know that sharing knowledge provides a per-son with more power to be counted on rather than potentially seen as being selfish or out for themselves."

"Talk to your team."

"If you have an example that you can communicate openly with the team that explains how knowledge hoarding hurt a team or how knowl-edge sharing helped a group, this pro-vides proof of the benefits"

"Use performance reviews"

"Mentoring is critical to ensure knowledge sharing doesn’t falter"

"Use process integration"

"Inte-grate knowledge management into the process by requiring team mem-bers to share lessons learned, discuss risks and mitigations, and talk overall about how they dealt with this issue in the past before starting the process they are tasked with completing."

"Use mentorship."

"Share a story of how you have benefited from knowledge shar-ing in a challenging project and dis-cuss opportunities for all to share their knowledge or know-how."

"Shareholders and customers ben-efit because your team will have the requisite knowledge to sup-port the product or service"