Body Language in Business | Kerstin O'Shields | Talks at Google | Summary and Q&A

TL;DR

Body language expert Kerstin O'Shields shares how specific body language can create an impact in the business world and offers tips to improve body language for better communication and leadership presence.

Key Insights

• 🤨 Posture, elbow placement, and eyebrow lift are essential elements of body language that contribute to creating a leadership presence.
• 💨 Body language is a primal and subconscious way of communication that affects how others perceive and respond to us.
• 👋 Having good posture, openness, and engagement in body language can enhance job performance, relationships, and trust.
• 💄 Body language is not about aesthetics but about projecting symmetry, which attracts others and makes us appear trustworthy.

Transcript

[MUSIC PLAYING] SPEAKER: All right, so hi and welcome everybody. So today, we're here to welcome Kerstin O'Shields who's going to talk to us about body language in business and how to create impact with it. So she has 25 years of training in performing in theater and opera. Kerstin O'Shields has acquired an in-depth knowledge of all levels of medic... Read More

Questions & Answers

Q: How can body language impact job performance and business relationships?

Body language plays a crucial role in creating a positive business culture and influencing others. It can help engage the audience, convey confidence, and build trust, thus enhancing job performance and relationships.

Q: What are some specific body language techniques to create a leadership presence?

Maintaining good posture, with an open and balanced body position, conveys confidence and competence. Keeping a slight space between your elbows and lifting your eyebrows show interest and approachability. These techniques help establish a strong leadership presence.

Q: Can body language be effective in virtual meetings or video calls?

Yes, body language is still essential in virtual settings. By maintaining good posture and using expressive gestures, you can create engagement and convey your presence effectively through video calls.

Q: Is there a recommended body language for specific situations, like showing interest while still maintaining confidence?

It depends on the situation and the desired outcome. For showing interest while maintaining confidence, you can use a slight forward lean without collapsing your posture. This conveys engagement without compromising your leadership presence.

Summary & Key Takeaways

• Kerstin O'Shields, an opera singer and body language expert, discusses how body language can influence job performance and create a positive business culture.

• She shares her experience of helping students improve their presentations by incorporating performance aspects from opera into their delivery.

• O'Shields emphasizes the importance of posture, elbow placement, and eyebrow lift in creating a leadership presence and engaging others.