"""The ultimate product we're moving toward is the idea that you can really get to know the user better than they know themselves,"""

"The chat interface allows Luka to build a personal relationship while gathering information on your likes and dislikes by asking lots of questions."

"TextRex, a text-based restaurant recommendation service from the review site the Infatuation, employs real humans to solve restaurant dilemmas."

"the most popular type of request is for restaurant suggestions and reservations."

"these new technologies offer significantly narrowed down results and personalization that only a real (or almost real) conversation can achieve, or so the creators believe."

"proprietary artificial intelligence. ""It's all really automatic; we don't have any humans involved,"""

"There's a lot of research that says that consumers like choice, but they only like choice to a certain degree"

"It's literally someone you've given your phone number to."""