GoTo's Christine Grant on how recognition scales culture globally | Summary and Q&A

TL;DR

Recognition is a crucial aspect of company culture, promoting employee engagement and fostering a sense of belonging.

Key Insights

• 🌟 Recognition is highly valued in the company's culture and is seen as a crucial element in driving their values forward.
• 💪 The company believes in living their values and has four core values that every employee can recite word for word.
• 📈 Recognition rates have increased since implementing the Bravo system, with it being one of the highest responses in engagement surveys.
• 🔄 The company experiences a high number of boomerang employees who cite the culture as a reason for returning.
• 💯 The engagement with the recognition platform has been impressive, reaching 95% in a fully remote global organization.
• 🌐 As a remote technology company, they prioritize using their own product portfolio to work from anywhere and promote a strong culture.
• 🌈 Creating a culture of belonging and diverse perspectives is a priority, and recognition plays a role in supporting the activities of their employee resource groups (ERGs).
• 💻 Seamless integration with existing systems is a major benefit of the recognition platform, saving time and resources for various teams.

Transcript

foreign ition is always cited in our surveys and by our employees as something that's so critical to our our culture and and what it means to drive our values forward um you know we have a lot of great initiatives and a lot of incredible employee experiences and being able to recognize that recognition from the top Downer Executives down to our ind... Read More

Questions & Answers

Q: How does recognition contribute to employee engagement and company culture?

Recognition plays a pivotal role in employee engagement and company culture by acknowledging and valuing employees' contributions and fostering a sense of belonging within the organization. It motivates employees to perform better, strengthens team dynamics, and promotes a positive work environment where individuals feel appreciated.

Q: What are some benefits of having a strong recognition program?

A strong recognition program provides several benefits, including increased employee morale and job satisfaction, reduced turnover rates, enhanced teamwork and collaboration, improved productivity, and a positive impact on overall company culture. It creates a sense of value and appreciation, motivating employees to go above and beyond in their roles.

Q: How does the recognition platform integrate seamlessly with existing systems?

The recognition platform seamlessly integrates with existing systems, relieving concerns about extra bandwidth and workload for teams such as payroll, finance, and IT. Its seamless integration eliminates the need for additional work or worries about system compatibility, allowing employees to focus on their core responsibilities and maximizing efficiency.

Q: How does recognition support a culture of belonging and diversity?

Recognition supports a culture of belonging and diversity by providing visibility and appreciation for employees' diverse perspectives, activities, and contributions. It recognizes the efforts of employee resource groups (ERGs) in organizing events, workshops, and discussions, fostering an inclusive environment where all employees feel valued and supported.

Q: Why do boomerang employees often cite culture as a reason for returning to the company?

Boomerang employees, those who leave the company and later return, often cite the company's culture as a significant factor in their decision. The strong emphasis on recognition, along with the company's values and goals, creates a positive and engaging work environment that employees are drawn back to. The recognition they receive reinforces their belief in the company's culture, leading to their return.

Summary & Key Takeaways

• Recognition is deeply embedded in the company's culture and is vital for driving values and employee experiences.

• Engagement surveys consistently show high response rates for recognition, contributing to a positive company culture.

• The recognition platform has achieved a 95% engagement rate, proving its effectiveness in a fully remote global organization.