Feedback: A Crucial Skill No One Taught You | Summary and Q&A

TL;DR

Good feedback involves clear communication, understanding of expectations, and a collaborative approach to identify gaps in performance and find solutions.

Key Insights

• 🥺 Feedback is often hindered by unspoken expectations and confusion, leading to ineffective communication.
• 📣 Constructive feedback involves clarifying expectations, sharing personal experiences, and identifying the gap between expectations and reality.
• ❓ Effective feedback should be conducted with a collaborative mindset and a focus on mutual growth and improvement.
• 🤗 Open-mindedness and a willingness to discover blind spots are crucial when giving and receiving feedback.
• ❓ Creating a culture where everyone values unleashing their potential and growth is essential in feedback processes.
• 📞 The hiring process should seek individuals who are aligned with the expectation of providing and receiving constructive feedback.
• ❓ Constructive feedback encourages transparency and understanding, rather than blame or accusations.

Transcript

the concept of feedback keeps coming up in your answers what does good feedback look like how do we receive it and how do we give it yeah so let's start with how we give it so we all have these expectations most of the time those expectations are unknown to us we're not aware of them they exist we just not aware we have them things happen we percei... Read More

Questions & Answers

Q: What is the first step in giving constructive feedback?

The first step is to explicitly communicate what the expected standards are, setting the stage for a shared understanding and alignment.

Q: How should personal experiences be communicated during feedback?

Personal experiences should be shared without casting blame or making assumptions. The goal is to provide transparency into one's confusion and understand the other person's perspective.

Q: What is the purpose of identifying the gap between expectations and reality?

Identifying the gap helps define the performance feedback that needs to be delivered. It provides clarity on where there were deviations from the expected standards.

Q: Why is it important to approach feedback as a collaborative process?

By approaching feedback as a collaborative process, both parties can work together to understand the reasons behind the performance gaps and find solutions collectively.

Summary & Key Takeaways

• Feedback is often withheld or delivered in a non-constructive manner due to confusion and unspoken expectations.

• Giving effective feedback requires first clarifying expectations and then communicating personal experiences without blame or diagnosis.

• Constructive feedback focuses on the gap between expectations and reality, encouraging collaboration to understand why the gap exists.