"The most poisonous effects of social media may not be the spread of disinformation per se but the undermining of trust that comes from anger and division. It is well known that low levels of trust in a society leads to corruption and conflict, but it is easy to forget the very central role that trust plays for knowledge. And knowledge, of course, is essential to the democratic society."

"Businesses that are open, transparent, and cooperative are more resilient because they rely on people, not processes."

"Knowledge networks are similar. They function well when they are 1) based on openness, which 2) enables transparency, and 3) in turn fosters diversity — all of which reinforce the basic principle of openness."

"Gillian Tett describes in The Silo Effect, “The paradox of the modern age, I realized, is that we live in a world that is closely integrated in some ways, but fragmented in others. Shocks are increasingly contagious. But we continue to behave and think in tiny silos.”"

"Leadership is helping make the network smarter. Networks in which knowledge is more visible and flows faster are able to learn faster and better."

"Openness enables transparency and knowledge-sharing, which fosters diversity of opinions, and these reinforce social networks. Over time, trust emerges."

"“Ultimately, you cultivate trust by setting a clear direction, giving people what they need to see it through, and getting out of their way. It’s not about being easy on your employees or expecting less from them. High-trust companies hold people accountable but without micromanaging them. They treat people like responsible adults.”"

"Paul Zak discovered eight key factors, or principles,  in promoting trust in the workplace."

"the focus is on the individual’s learning processes, structures, and needs, rather than content management systems, which is already leaps and bounds ahead of the curve"

"how much more effective the organization would be if most learning was in public, or was a “socialized knowledge management system”."

"Workshops and case-based events may not be frequent enough. All of these are knowledge “stock” and I think there is much potential, in most organizations, to improve knowledge flow to connect these events."

"PKM is my suggested framework to enhance knowledge flows in the organization by first focusing on the needs and desires of the individual and then making each person’s flow public (Seek-Sense-Share). Network learning requires sense-making in public."

"Sometimes learning in public is a difficult process, but the feedback, support, and resultant improvements are worth it."

"Transparency is the first, and perhaps largest, hurdle in creating new management frameworks for a networked world. Learning in public makes our work transparent and can help us develop critical next practices in our increasingly complex workplaces."

"As Fodil asks at the end of her article, I also wonder how much more effective the organization would be if most learning was in public, or was a “socialized knowledge management system”."

"All of these are knowledge “stock” and I think there is much potential, in most organizations, to improve knowledge flow to connect these events."

"PKM is my suggested framework to enhance knowledge flows in the organization by first focusing on the needs and desires of the individual and then making each person’s flow public (Seek-Sense-Share)."

"Learning in public makes our work transparent and can help us develop critical next practices in our increasingly complex workplaces."

"professionals should develop value creation networks that connect to the world, beyond the current workplace."

"As the life expectancy of organizations decreases, we can no longer depend on employers to provide stability for our working lives. That stability now comes from our networks."

"In my PKM Workshops, the first activity is to map your network. You have to visualize it to understand it."

"Then you have to understand how to be a contributing member of knowledge networks in order to continuously learn."

"“A professional is anyone who does work that cannot be standardized easily and who continuously welcomes challenges at the cutting edge of his or her expertise.”"

"This is the reality of a digital economy that is continuously automating routine, standardized work, leaving only non-routine, creative, and unique work for us humans."

"As organizations get decentralized and work teams more dynamic, individuals need a long-term approach for their professional development and knowledge sharing."

"Work is learning, and learning is the work. Failure to integrate these into our daily lives may render us redundant in a time when many traditional jobs are getting automated."

"innovation needs loose ties and a wide network to get diverse points of view. In these loose networks, cooperation (sharing freely without direct reciprocation) is the order of the day, not collaboration (working together toward a common objective)."

"Work and learning are in dynamic tension at all times. While some action and coordination in the workplace can be automated with performance support systems, collaboration and cooperation are still intensely human and require continuous learning."

"A third space is required — communities of practice — which connect social networks and teams. These communities — internal and external — are safe places between highly focused work and potentially chaotic social networking."

"If they really think something is important for the business, they seldom ask to see any ROI."

"However, there is a dark side to communities as well. They can strengthen bias and help hate groups to not just form but take action."

"The bottom line is that learning faster is not about taking more courses or consuming more information. It’s about having better connections."

"Social media allow us to initiate and nurture relationships with many people in different organizations. The quality of our networks becomes critical in enabling us to do complex work. Social learning is the enabler."

"No graduate should leave their institution without a good knowledge of the professional field in which they want to continue."

"We live in a network society. It is now possible to find mentors, fellow seekers, or knowledge catalysts in almost any field."

"Why are universities and colleges not doing this?"

"I have worked with universities and their networks in developing network learning skills and it takes some time and effort but is not impossible."

"Co-design a framework to support students in engaging with communities and networks outside the university. This starts in the first year of studies."

"Get a small group of committed educators together who want to change the system so that students have the requisite skills to engage in their professional communities."

"Keep experimenting, learning, and sharing (Seek > Sense > Share)"

"Faculty should be able to model the behaviours of engaged network learners. If they cannot, they should not teach. Students can learn through cognitive apprenticeship, connecting to external communities and professional networks over the course of their studies."