World-Class Marketing | Business Mastery Force 3 | Summary and Q&A

30.0K views
November 1, 2012
by
Tony Robbins
YouTube video player
World-Class Marketing | Business Mastery Force 3

TL;DR

A discussion on how to attract the right customers for diamond sales and increase call volume for assistance.

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Key Insights

  • 🗯️ Identifying and targeting the right audience is crucial for increasing call volume and sales.
  • 😨 Shifting the offer to remove time constraints and fear of commitment can encourage potential buyers to reach out for assistance.
  • 🧍 Delivering exceptional service is paramount in gaining customer trust and standing out from competitors.
  • 🏆 Brainstorming and testing different offers can help determine the most irresistible offer for diamond sales.
  • 🥺 Prioritizing the customer experience and consistently exceeding expectations leads to a positive reputation and increased sales.
  • 👨‍💼 Investing time and creativity in optimizing offers can result in substantial business growth.
  • 💯 Changing offers costs nothing and can potentially increase business by hundreds or even thousands of percentage points.

Transcript

I'm in the business of uh of empowering men to help uh make their women happy and fill their needs of for joy and Love by selling what you sell diamonds I do and I also Empower women to make themselves feel beautiful too you can do it on your own my question is how do I get more people to uh to call for help well first of all I wouldn't want more p... Read More

Questions & Answers

Q: How can I attract more people to call for help with diamond purchases?

It is crucial to focus on the right target audience, such as individuals planning to get engaged or those who want to upgrade their diamond. By tailoring your marketing efforts to reach these specific groups, you can increase call volume.

Q: What is the most effective offer to make potential buyers call?

Instead of pressuring customers to purchase immediately, consider offering a discount that can be availed at any time. Removing the time constraint and fear of commitment encourages individuals to reach out for assistance.

Q: How do I determine the most irresistible offer for diamond sales?

Start by brainstorming different offers and consult with someone who can provide honest feedback. Test each offer's appeal by asking potential customers if they would call based on the offer, and tweak it until it generates the desired response.

Q: How can I ensure I deliver on the promised offers and stand out from competitors?

Focus on delivering exceptional service and exceeding customer expectations. By consistently providing value and ensuring customer satisfaction, you will differentiate yourself from competitors and generate a positive reputation.

Summary & Key Takeaways

  • The content discusses the importance of targeting the right audience, specifically individuals who are planning to get engaged or have anniversaries.

  • The speaker suggests shifting the offer to provide a discount without limiting the time constraint to encourage potential buyers to call at any time.

  • The emphasis is on delivering exceptional service and making irresistible offers to stand out from competitors.

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