Top 7 Leadership Tools and Methods for Team and Project Leaders | Summary and Q&A

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November 23, 2021
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Online PM Courses - Mike Clayton
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Top 7 Leadership Tools and Methods for Team and Project Leaders

TL;DR

Learn seven tools and methods for team and project leaders in order to improve commitment, motivation, communication, handling resistance, resolving conflict, team cohesion, and problem-solving.

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Key Insights

  • ❓ Using the "Jiminy Cricket Effect" can enhance commitment by waking up individuals' conscience.
  • 😤 Milestones provide a sense of progress, motivate the team, and offer opportunities for recognition and praise.
  • 😤 Effective communication of setbacks involves honesty, sharing a vision, and motivating the team to find solutions.
  • 🥺 Understanding and embracing resistance to change can lead to positive progress.
  • 💨 The "Drama Triangle" helps identify conflict dynamics and offers a way to resolve conflicts constructively.
  • 😤 Giving a team a name promotes cohesion and a sense of identity.
  • 🤝 The SCOPE process helps in effectively dealing with setbacks and challenges.

Transcript

there are a wealth of great tools techniques and methods that team leaders can apply to our professional practice so in this video i want to look at seven tools and methods for team and project leaders my first method is a way to get people to honor their commitments and i call it the jiminy cricket effect because in the film pinocchio jiminy crick... Read More

Questions & Answers

Q: How can the "Jiminy Cricket Effect" be applied to improve commitment?

To wake up someone's conscience, ask if they have a moment, and then look them in the eye and ask them to commit to a task. This creates accountability and ensures their commitment is noted.

Q: Why are milestones important for maintaining motivation?

People are motivated by a sense of progress and success. Setting milestones throughout a task provides multiple opportunities to recognize accomplishments and boosts motivation.

Q: How should setbacks be communicated effectively?

Start by honestly and objectively explaining the situation. Then, share a vision of how things can be. Avoid blaming and instead encourage the team to work together to find solutions.

Q: How can resistance to change be handled constructively?

Use the "Onion Model" to understand the different levels of resistance. Anticipate and interpret resistance, and deal with it respectfully. Embrace resistance as a sign of progress and adjust plans accordingly.

Q: How does the "Drama Triangle" help in understanding conflict?

The "Drama Triangle" recognizes that conflict arises when people play emotional games. Understand the positions of persecutor, victim, and rescuer on the triangle, step off it, and invite others to adopt a more constructive attitude.

Q: What is the significance of giving a team a name?

Giving a team a name creates a sense of identity and cohesion. Teams, like individuals, identify with organizations and families. A name helps team members feel part of something bigger.

Q: What is the SCOPE process for dealing with setbacks?

The SCOPE process stands for Stop, Clarify, Options, Evaluate, and Proceed. Pause to gather facts and evidence, identify options, evaluate their effectiveness, and proceed accordingly. Continuously evaluate progress and adjust plans as needed.

Summary & Key Takeaways

  • "Jiminy Cricket Effect": Wake up people's conscience by asking if they have a moment, then look them in the eye and ask them to commit to a task.

  • Maintain motivation with milestones that provide a sense of progress and success, along with opportunities for recognition and praise.

  • Communicate setbacks effectively by being honest about the situation, sharing a vision of how things can be, and challenging the team to find solutions.

  • Understand resistance to change using the "Onion Model," and deal with it constructively.

  • Recognize patterns of conflict using the "Drama Triangle" and step off the triangle to resolve conflict.

  • Give the team a name to enhance cohesion and create a sense of identity.

  • Use the SCOPE process (Stop, Clarify, Options, Evaluate, Proceed) to effectively deal with setbacks and challenges.

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