Secret Psychology to Nail an Interview | Summary and Q&A

TL;DR

Mirroring or pacing the interviewer's body language and communication style helps build trust in a job interview.

Key Insights

• 👾 Mirroring or pacing the interviewer's communication style and body language can enhance trustworthiness.
• 🦻 Focusing on the interviewer's words and probing deeper aids in understanding their needs and expectations.
• ❓ Effective interviews should be job-related with a clear direction and professionalism.
• ❓ Bosses assess both the candidate's qualifications and their character traits during interviews.
• 🤩 The ability to do the job and the motivation to do the job are the key factors bosses want to determine.
• 💦 Work history provides insight into a candidate's motivations and character traits.
• 🤲 Building trust in a job interview increases the likelihood of getting the job.

Transcript

so what are some ways of of building trust what should we be listening for in a job interview yeah in in a number of studies that I had done with Dr Donald Mo who's a sales psychologist terrific guy we found that super salespeople very persuasive people do something called mirroring or pacing so when they're meeting with someone and you can do this... Read More

Questions & Answers

Q: What is mirroring or pacing in a job interview and how does it help build trust?

Mirroring or pacing is the practice of matching the interviewer's communication style and body language. By doing so, it creates a sense of similarity, leading the interviewer to trust the candidate more.

Q: Why should job candidates focus more on what the interviewer is saying rather than on their own responses?

By focusing on the interviewer's words, candidates can better understand their needs and expectations. This allows candidates to provide more relevant and targeted responses, increasing the likelihood of impressing the interviewer.

Q: How should a good interview be conducted to ensure its effectiveness?

A good interview should involve the interviewer asking job-related questions and having a clear direction. They should also probe further into key topics while maintaining professionalism and legality throughout the process.

Q: Apart from skills, what are bosses focused on when conducting interviews?

Bosses aim to answer two main questions during interviews. Firstly, they want to assess if the candidate has the necessary knowledge, skills, and experience to perform the job. Secondly, they evaluate if the candidate has the energy, drive, and character traits required to excel in the role.

Summary

In this video, the speaker discusses ways to build trust and what to listen for in a job interview. They mention the concept of mirroring or pacing in which super salespeople and effective interviewees mirror the body language and communication style of the person they are talking to. This helps create a sense of familiarity and trust. Additionally, the speaker emphasizes the importance of actively listening to the interviewer and focusing on their words, rather than constantly thinking about what to say next. They also touch upon what employers look for in addition to skills, such as job-related knowledge and character traits.

Questions & Answers

Q: What is mirroring or pacing?

Mirroring or pacing is a technique in which individuals, such as super salespeople and effective interviewees, mirror the body language, communication style, and pace of the person they are interacting with. By doing so, they create a sense of familiarity and similarity, which helps build trust and rapport.

Q: How can mirroring be applied in a job interview?

In a job interview, mirroring can be applied by matching the pace and speaking style of the interviewer. If the interviewer speaks quickly, the interviewee can respond in a similarly quick manner, showing that they are on the same wavelength. Similarly, if the interviewer speaks slowly, the interviewee can adjust their pace accordingly. This mirroring technique helps create a subconscious message that the interviewee is similar to the interviewer, fostering trust and likability.

Q: Can mirroring be used to manipulate the interviewer?

Mirroring should not be used to manipulate the interviewer but rather to establish a sense of connection and trust. It is important to keep the practice authentic and genuine. Mirroring should be done subtly and in a way that showcases similarity, rather than being an obvious attempt to mimic the interviewer.

Q: How does active listening benefit in a job interview?

Active listening in a job interview can be highly beneficial as it allows the interviewee to fully understand and process the interviewer's questions and statements. By focusing more on what the interviewer is saying rather than planning the next response, the interviewee can gather valuable information and insights. This can lead to more comprehensive and thoughtful responses, demonstrating genuine interest and engagement to the interviewer.

Q: What are some effective techniques for conducting an interview?

An interviewer should be well-prepared and have a clear plan in mind. They should know the key questions to ask and be able to probe further based on the candidate's answers. It is crucial for all the questions to be job-related to ensure a legal and effective interview. The interviewer should also make use of active listening and pay attention to the candidate's responses, body language, and communication style, allowing for a more insightful evaluation.

Q: What are the key questions that bosses try to answer in an interview?

Employers, or bosses, aim to answer two main questions during an interview. The first question is whether the applicant has the necessary knowledge, skills, abilities, experience, and expertise to perform the job. This can often be assessed through the candidate's resume and qualifications. The second question is whether the applicant has the energy, character traits, leadership abilities, communication skills, and persistence required to succeed in the role. Evaluating the candidate's work history is one way to ascertain their motivations and character traits.

Q: How can an applicant demonstrate their ability to do the job during an interview?

An applicant can demonstrate their ability to do the job during an interview by providing specific examples from their work experiences that showcase their relevant skills and accomplishments. They can discuss successful projects they have worked on, promotions they have received, and challenges they have overcome in previous roles. By highlighting these achievements, the applicant can solidify the interviewer's confidence in their capabilities.

Q: What are some character traits that employers look for in addition to skills?

In addition to skills and qualifications, employers often look for specific character traits in candidates. These traits may include energy, motivation, leadership abilities, communication skills, and persistence. Employers assess these traits by examining a candidate's work history and evaluating their past performance, as it often provides insight into their motivations and behavior in the workplace.

Q: How can energy and character traits be determined during an interview?

Energy and character traits can be determined during an interview by looking at the candidate's overall work history. By examining their achievements, motivations, and how they have tackled challenges in the past, employers can gain a better understanding of the candidate's energy levels and character traits. The way the candidate communicates and presents themselves during the interview can also provide clues about their leadership abilities, persistence, and communication skills.

Q: How can an interviewee effectively communicate their character traits in an interview?

To effectively communicate their character traits in an interview, a candidate can utilize their work history and experiences. They can highlight specific examples where their traits, such as leadership or communication skills, have played a crucial role in achieving success or overcoming challenges. Providing concrete examples and emphasizing the impact of these traits can help the interviewer gain a better understanding of the candidate's character.

Takeaways

Building trust in a job interview can be achieved by practicing mirroring or pacing, where the interviewee matches the body language and communication style of the interviewer. This creates a sense of familiarity and similarity, leading to increased trust. Additionally, active listening allows candidates to gain valuable insights from the interviewer's questions and statements. By focusing on what the interviewer is saying, rather than planning the next response, candidates can provide more thoughtful and comprehensive answers. Employers, or bosses, seek to answer two main questions during interviews: whether the applicant has the necessary skills and knowledge for the job, and whether they have the required energy and character traits. It is important for candidates to showcase relevant skills and accomplishments from their work history and effectively communicate their character traits through concrete examples.

Summary & Key Takeaways

• Super salespeople and persuasive individuals use mirroring or pacing in job interviews to build trust.

• Mirroring the interviewer's communication style and body language creates a sense of similarity and trust.

• During a job interview, focusing on the interviewer's words and probing further leads to a more effective and productive conversation.