Inside an Indie Bookstore | Documentary | Summary and Q&A

74.1K views
October 5, 2019
by
Ariel Bissett
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Inside an Indie Bookstore | Documentary

TL;DR

Charlene duelling shares her journey as the owner of expressions of time bookstore, highlighting the challenges and joys of running a small business.

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Key Insights

  • 😑 Fulfilling a childhood dream, Charlene duelling became the owner of expressions of time bookstore after starting out on eBay.
  • 📙 The bookstore offers a diverse range of products, including vintage jewelry, books, crystals, and more, catering to various interests and needs.
  • 😑 The employees of expressions of time provide exceptional customer service, creating a friendly and welcoming environment for customers.
  • 😀 The bookstore's success is heavily reliant on the support of the local community, highlighting the importance of shopping local in the face of online competition.
  • 😑 Charlene's expertise in vintage jewelry contributes to the unique offerings of expressions of time.
  • 🗯️ The bookstore serves as a hub for knowledge and inspiration, with employees helping customers find the right books and offering assistance in crystal and mental healing.
  • ❓ The bookstore fosters connections and friendships, with memorable moments shared between customers and employees.

Transcript

I've always wanted a bookshop since I was like seven or eight cuz I'm a prolific reader and I read lots and lots of stuff and I've always read so just something I've always wanted to do I did eBay for the beginning I did that for about seven or eight years and then my brother started a little shop in Lumbee of all places he had rented a spot to do ... Read More

Questions & Answers

Q: How did Charlene duelling go from eBay to owning a physical bookstore?

Charlene initially started on eBay but later decided to open a physical bookstore in Lumbee, which eventually led to the establishment of expressions of time bookstore in Vernon, BC.

Q: What is Charlene's expertise within the business?

Charlene's expertise lies in vintage jewelry, which she has been selling for about 25 years.

Q: How does expressions of time bookstore compete with online giants like Amazon?

To compete with online giants, expressions of time offers multiple products and services, such as vintage jewelry, books, and crystal healing, providing a unique and personalized experience for customers.

Q: What is the key to the success of the bookstore?

The success of the bookstore is attributed to the dedicated employees who provide excellent customer service and the support of the local community.

Summary & Key Takeaways

  • Charlene duelling, owner of expressions of time bookstore, fulfilled her childhood dream of owning a bookstore after starting out on eBay.

  • The store offers a wide range of products, including vintage jewelry, books, and crystals, catering to various interests and needs.

  • The success of the business is attributed to the dedicated employees who provide excellent customer service and the support of the local community.

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