How to File Reimbursement Tickets on Amazon Seller Central, My Refund Guy | Summary and Q&A

TL;DR

Learn how to get Amazon to reimburse you for damaged items by filing a ticket and providing necessary evidence.

Key Insights

• 🤑 FBA sellers are owed money by Amazon for various reasons, but they need to proactively ask for reimbursement.
• 😒 A specific use case, such as receiving damaged items back to the seller's warehouse, requires filing a ticket with evidence.
• 🐕‍🦺 Fulfillment reports can be used to find more reimbursement opportunities, and services like My Refund Guy automate the process.

Transcript

hi my name is Steve and I'm the founder of my Amazon guy in this video I'm gonna be talking about clawing back money from Amazon because they owe you money I guarantee it if you're using the FBA today Amazon owes you money we actually have an automated full service that takes care of filing all these kinds of tickets and downloading reports called ... Read More

Questions & Answers

Q: What are some reasons why Amazon may owe sellers money?

Amazon may owe sellers money for lost, damaged, or mishandled items, as well as refunds or lost inbound shipments.

Q: How can sellers ask for reimbursement for damaged items?

Sellers can file a ticket through the Amazon Seller Central app, providing photos of the damaged item, return slip, and LN code, requesting reimbursement.

Q: Are there other reports sellers can download to find money owed to them?

Yes, sellers can download fulfillment reports to find information on damages and shipments. They can use Excel or services like My Refund Guy to analyze the data and identify items for reimbursement.

Q: Why is using a service like My Refund Guy recommended?

My Refund Guy is an automated service that handles all the work of ticketing and reimbursement on behalf of sellers. It simplifies the process and saves time and effort.

Summary & Key Takeaways

• Amazon owes sellers money for various reasons such as lost, damaged, or mishandled items.

• To file a case for reimbursement, sellers can use the Amazon Seller Central app and provide photos and supporting documents.

• Sellers can also download reports and use automated services like My Refund Guy to find money owed to them.