How to Create a Fair Workplace: Crash Course Business: Soft Skills #15 | Summary and Q&A

TL;DR

Fairness is crucial in the workplace because it builds trust, increases productivity, and promotes a happier work environment.

Key Insights

• 😀 Fairness is crucial in the workplace as it builds trust, increases productivity, and promotes a happier work environment.
• 🧑‍⚖️ Outcome fairness is subjective and can be judged based on norms such as need, equality, and merit.
• 💁 Procedural fairness requires consistent rules, opportunities for employee voice, accurate information, bias suppression, and correctability.
• 🫡 Interactional fairness involves treating people with dignity and respect, which can prevent counterproductive work behavior.
• ❓ Biases can impact fairness in the workplace and should be minimized by individuals and organizations.
• 🤗 Having open conversations about fairness and advocating for oneself using specific feedback can lead to positive change.
• ⚖️ Fairness is a complex concept that requires considering different perspectives and balancing various norms.

Transcript

A man on trial stands in front of two livestock pens, one full of grass and clover, and one with just dirt. The judge of this village is there too, holding a sheep on a rope. The judge says the man will be declared guilty if the sheep walks into the pen with food, and he’ll be declared innocent if it walks into the one without. I think we all can ... Read More

Questions & Answers

Q: Why is fairness important in the workplace?

Fairness is important in the workplace because it builds trust among employees, increases productivity, and creates a happier work environment. When employees believe they are being treated fairly, they are more likely to be motivated and committed to their work.

Q: What are the three types of fairness?

The three types of fairness are outcome fairness, procedural fairness, and interactional fairness. Outcome fairness pertains to the perception that rewards and outcomes are distributed in a fair manner. Procedural fairness refers to the fairness of the decision-making process. Interactional fairness involves treating people with dignity and respect.

Q: How can biases affect fairness in the workplace?

Biases can affect fairness in the workplace by influencing decision-making processes and treatment of employees. It is important for managers to be aware of their biases and make an effort to minimize them to ensure fair treatment and decision-making.

Q: How can organizations promote fairness in the workplace?

Organizations can promote fairness in the workplace by implementing consistent procedures, providing opportunities for employee voice, ensuring accurate information is used in decision-making, minimizing biases, and establishing systems for correction and appeals.

Summary & Key Takeaways

• Fairness is a fundamental aspect of a functional workplace, as it helps build trust, increase productivity, and create a happier work environment.

• There are three types of fairness that are important in day-to-day operations: outcome fairness, procedural fairness, and interactional fairness.

• Outcome fairness is subjective and can be judged based on the norms of need, equality, and merit.