How to Build a Distinct Workplace Culture - Sameer Dholakia + Holly Liu + Mike Sheridan | Summary and Q&A

TL;DR

SendGrid and Comparable, two companies focused on workplace culture and transparency, share insights on their products, employee experiences, and strategies for maintaining a strong company culture.

Key Insights

• 💌 SendGrid sends 50 billion emails per month on behalf of 82,000 paying customers worldwide.
• 👋 Transparency in workplace culture is not just top-down but also side-to-side and bottom-up. It involves true seeking and fostering conversations to make the best decisions.
• 💪 Operationalizing values is crucial in maintaining a strong company culture and ensuring that values are consistently reinforced and lived by all employees.
• 🪛 Comparable focuses on data collection and analysis to help companies improve their workplace culture and make data-driven decisions.
• 💪 SendGrid has a strong focus on transparency, with 75% of employees receiving valuable feedback from their manager on a daily or weekly basis.
• 🕵️‍♀️ Comparable provides insights into the employee experiences at SendGrid, revealing a minimal difference in the feedback from male and female employees.
• 😤 Both companies emphasize the importance of diversity and inclusion in building a successful and effective team.

Transcript

thank you all for being here I just want to do a quick plug for slide oh we're gonna take some questions at the end so was it slighted update thank you so feel free to throw any questions that you have about workplace culture we're so lucky to have these two men here I wanted I know Muhammadu you get a great introduction but I actually don't know i... Read More

Questions & Answers

Q: What does SendGrid do and how do they contribute to workplace transparency?

SendGrid is a cloud-based email platform that sends billions of emails per month for customers worldwide. They focus on workplace transparency by allowing companies to tell their story through employees' experiences and helping job seekers find a culture fit.

Q: How does SendGrid differentiate itself from other companies regarding workplace culture?

SendGrid stands out by actively promoting transparency, open communication, and quantitative approaches to employee experiences. They ensure that their employees receive valuable feedback and are comfortable giving negative feedback to their managers.

Q: What is the importance of operationalizing values in maintaining a strong company culture?

Operationalizing values means integrating them into day-to-day activities and decision-making processes. This helps employees understand and embody the company's values, ensuring consistency and authenticity in the culture as the company scales.

Q: How does Comparable help companies improve their workplace culture?

Comparable collects data from employees to provide insights on the employee experience. Through anonymous feedback and data collection, Comparable helps companies identify areas of improvement and make data-driven decisions to create a better workplace culture.

Summary & Key Takeaways

• SendGrid is a cloud-based email platform that sends 50 billion emails per month on behalf of 82,000 customers. They focus on workplace transparency and help job seekers find a culture fit.

• Comparable is a company that provides data on employee experiences and helps companies improve their workplace culture. They have data on SendGrid, where 75% of employees receive valuable feedback from their manager on a daily or weekly basis.

• Both companies emphasize the importance of transparency, servant leadership, and operationalizing values to maintain a strong culture as they scale.