How The Taylor Swift Debacle Fueled The Ticketmaster Monopoly Debate | Summary and Q&A

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January 25, 2023
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CNBC
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How The Taylor Swift Debacle Fueled The Ticketmaster Monopoly Debate

TL;DR

Live Nation Entertainment, composed of Live Nation and Ticketmaster, holds a dominant position in the ticketing and live events market, raising concerns about monopolistic practices and lack of competition.

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Key Insights

  • 🎭 Live Nation Entertainment, composed of Live Nation and Ticketmaster, has a dominant position in the ticketing and live event venues market, controlling an estimated 70% of the market.
  • 🏟️ The Live Nation and Ticketmaster merger in 2010 was controversial and should have been blocked by the government, according to some critics.
  • 🎫 Ticketmaster's position with over 80% of the ticketing market is similar to Google's dominance in search volume.
  • ⚖️ Live Nation has reportedly violated a provision of its consent decree, which was imposed as a condition of the merger, multiple times.
  • 🔍 Ticketmaster is facing antitrust investigations and legal challenges, including a class-action lawsuit, related to its alleged anti-competitive behavior.
  • 🎶 Artists and bands often have limited alternatives to using Live Nation and Ticketmaster for their tours, leading to a lack of choice in the market.
  • 💰 Ticketmaster's fees, often over 40% of the ticket price, have faced criticism, as artists receive only a small portion of ticket sales.
  • 🔒 Calls for the breakup of Live Nation Entertainment have been made, but antitrust cases are difficult to pursue and win, and remedies may not result in immediate change.

Transcript

4000 touring artists performing at more than 200 venues across 40 countries. 98 million fans buying 500 million tickets to 40,000 concerts each year. That's Live Nation Entertainment composed of Live Nation, a live entertainment promoter and venue operator, and Ticketmaster a ticketing platform. The two companies merged in 2010. That merger was ill... Read More

Questions & Answers

Q: What is Live Nation Entertainment and how did it become dominant in the ticketing and live events industry?

Live Nation Entertainment is a company formed by the merger of Live Nation and Ticketmaster in 2010. The merger allowed the company to control a significant portion of the ticketing and live event venues market, giving it considerable influence. However, concerns have been raised about its dominant position and alleged violations of its consent decree with the government.

Q: What are the main issues surrounding Ticketmaster's practices?

Ticketmaster has faced scrutiny for various practices, including technical glitches during ticket sales that led to frustrated fans. The company has also been criticized for high service fees, exclusive contracts that limit competition, and creating barriers to entry for other ticketing platforms. These practices have raised concerns about the lack of choice for both fans and artists.

Q: How has Live Nation Entertainment responded to the allegations and criticism?

Live Nation has settled with the Department of Justice over allegations of violating its consent decree. The company has stated that it takes its responsibilities under antitrust law seriously and denies engaging in behaviors that could justify litigation. However, critics argue that the settlement and remedies provided have been ineffective in addressing the issues raised.

Q: What are the potential consequences of Live Nation Entertainment's dominance in the ticketing and live events industry?

The dominant position of Live Nation Entertainment raises concerns about lack of competition, potentially leading to higher prices, limited choices, and reduced opportunities for artists and fans. Calls for regulation, investigations, and reform have been made to ensure a fairer and more competitive system in the industry.

Summary & Key Takeaways

  • Live Nation Entertainment, formed by the merger of Live Nation and Ticketmaster in 2010, controls an estimated 70% of the ticketing and live event venues market.

  • The merger was approved with a consent decree that forbade Live Nation from retaliating against venues using ticketing platforms other than Ticketmaster, but investigations in 2019 and 2022 revealed alleged violations.

  • Ticketmaster has faced mounting scrutiny for technical glitches during ticket sales, high service fees, exclusive contracts, and accusations of creating barriers to entry in the ticketing market.

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