Harvard i-lab | UX Design: An Introduction with Scout Stevenson | Summary and Q&A

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November 26, 2012
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Harvard Innovation Labs
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Harvard i-lab | UX Design: An Introduction with Scout Stevenson

TL;DR

This presentation provides an introduction to user experience design, covering best practices, processes, and deliverables in a concise and informative manner.

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Key Insights

  • 👤 User experience design involves understanding and aligning user goals with business goals to create a positive interaction.
  • 👤 The five planes of user experience include strategy, scope, structure, skeleton, and surface.
  • 👥 User experience design can benefit teams building complex experiences, startups, existing professionals, and stakeholders in relevant projects.
  • 👥 User adoption, focus groups, and analytics tools can be used to measure the value of user experience.

Transcript

my name is Scout Stevenson I'll be presenting tonight at the Harvard eye lab I'm a creative director working for extinction engine and we'll be discussing user experience design in introduction this presentation will cover the best practices the process and the Associated deliverables with good user experience design tonight I'm really excited to i... Read More

Questions & Answers

Q: Who can benefit from user experience design?

User experience design is beneficial for teams building complex experiences, startups, existing professionals integrating UX into their projects, and stakeholders involved in relevant projects.

Q: What is user experience?

User experience refers to the alignment of user goals with business goals, resulting in a positive interaction between users and the product or service.

Q: How can the value of user experience be measured?

The value of user experience can be measured through user adoption, focus groups, and analytics tools like Google Analytics. It can also be assessed by evaluating user satisfaction, repeat visits, and support costs.

Q: What are some common deliverables in the user experience design process?

Common deliverables include strategy documents, personas, user flows, wireframes, visual designs, and usability testing reports.

Summary & Key Takeaways

  • Scout Stevenson, a creative director at Extinction Engine, presents an introduction to user experience design, discussing the importance of understanding the goals of users and businesses.

  • The presentation includes an overview of the five planes of user experience, which include strategy, scope, structure, skeleton, and surface.

  • Stevenson emphasizes the value of user experience and the impact it can have on user satisfaction, conversions, and support costs.

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