From Online to Offline Where Function of Beauty Meets Their Customers | Summary and Q&A

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September 17, 2021
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GGV Capital U.S.
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From Online to Offline Where Function of Beauty Meets Their Customers

TL;DR

Function of Beauty, the world leader in customizable beauty products, discusses their original vision, evolution, and expansion from online to offline retail.

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Key Insights

  • 💅 Personalization and customization are the cornerstones of Function of Beauty's success in the beauty industry.
  • 😤 The company's growth from a small team to a leader in personalized beauty products showcases the scalability of customization.
  • 😤 Authentic brand storytelling, creativity, and building a talented team are crucial in navigating the digital and social media evolution.
  • 👾 Function of Beauty's partnership with Target has been highly successful in bringing personalized beauty products to the offline retail space.
  • 👶 The company's mission is to make personalization the new norm and continue expanding into new product categories and international markets.
  • 😤 Founder Sahira Dosa emphasizes the importance of solving a significant problem in an industry and surrounding oneself with the best team possible.
  • ✊ CEO Alexandra Papasian believes in the power of persistence, believing in one's vision, and surrounding oneself with strong and talented individuals.

Transcript

hello everyone welcome back thank you for joining us for evolving economy's next panel from online to offline where function of beauty meets their customers i'm robin lee investor at ggb capital and i'm so delighted to be here today with sahira dosa co-founder and executive chairman of function of beauty and alexandra papasian ceo of function of be... Read More

Questions & Answers

Q: What was the original vision for Function of Beauty?

The original vision of Function of Beauty was to revolutionize the beauty industry by offering personalized and customized beauty products at scale.

Q: How has Function of Beauty evolved as a company?

Function of Beauty started with a small team focused on personalized hair care. It has since grown to employ hundreds of people, established multiple manufacturing plants, and expanded into offline retail and new categories like skincare.

Q: What led Alexandra Papasian to join Function of Beauty?

Alexandra was attracted to strong brands with a clear DNA and a genuine story. She recognized Function of Beauty's authenticity and its status as the first to accomplish customization at scale, which led her to join the company.

Q: How do successful brands navigate the digital and social media evolution?

Brands should first understand their audience and create an authentic brand voice. Creativity is also important in social media and digital strategies. Building an internal team with the right talent and the ability to innovate and react quickly is crucial.

Summary & Key Takeaways

  • Function of Beauty co-founder Sahira Dosa shares the original vision of the company, which aimed to disrupt the beauty industry by offering customization at scale.

  • The company started with a small team focused on creating personalized hair and skincare products, which has now grown to employ hundreds of people and expand into new channels and categories.

  • Function of Beauty CEO Alexandra Papasian highlights the importance of authentic brand storytelling, creativity, and building a talented team to succeed in the digital and social media age.

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