Eric Schmidt & Jared Cohen: The Impact of Internet and Technology | Summary and Q&A

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March 18, 2014
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Stanford Graduate School of Business
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Eric Schmidt & Jared Cohen: The Impact of Internet and Technology

TL;DR

The book "The New Digital Age" explores the intersection of technology and geopolitics, emphasizing the importance of human beings in a world increasingly shaped by digital advancements.

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Key Insights

  • 😌 The power of technology lies in empowering individuals and connecting people around the world.
  • 📱 Connectivity through mobile phones can have a life-changing impact, particularly in developing countries.
  • 🫡 Governments and companies have a shared responsibility to protect and respect individuals' privacy and data.
  • 🍉 The internet has the potential to challenge autocratic regimes but also poses challenges in terms of misinformation and polarization.

Transcript

[MUSIC] We have a chance tonight to talk about an extraordinary book, The New Digital Age, which the two of you collaborated in. I'm gonna start with the obvious question. You've said that this is a book, about technology, but more importantly, it's a book about human beings. What prompted you to write this book, and what prompted the two of you to... Read More

Questions & Answers

Q: What prompted Schmidt and Cohen to write "The New Digital Age"?

The authors were inspired to write the book after traveling to Iraq and witnessing the impact of technology on autocratic regimes. They realized the connection between the tech industry and geopolitics and aimed to bridge the gap in understanding.

Q: How does technology impact countries like North Korea and Syria?

In North Korea, technology has the potential to challenge the regime by providing information and creating doubt among the population. In Syria, technology has exposed the horrors of the conflict but has not led to meaningful intervention to stop the violence.

Q: How does technology affect democratic institutions?

Technology has the potential to make democracies more transparent and empower citizens, but it can also contribute to polarization and confirmation bias. The challenge lies in promoting meaningful deliberation and ensuring institutions can adapt to technological advancements.

Q: What is the role of technology in top-down adoptions like in Singapore?

Technology can be used to empower citizens and create an open society, as seen in countries like Singapore. However, it is important to consider the cultural and political context of each country to determine how technology can be effectively implemented.

Summary

In this video, Eric Schmidt and Jared Cohen discuss their book, "The New Digital Age," which explores the impact of technology on human beings and the geopolitical world. They discuss their experiences traveling to different countries and the ways in which technology is disrupting autocracies and changing the nature of violence. They also discuss the challenges of promoting an open, democratic world in the face of governments that want to control and censor information. Schmidt and Cohen argue that technology can be both a force for good and a tool for oppression, and they emphasize the importance of accountability and responsibility in the tech industry.

Questions & Answers

Q: What prompted Eric Schmidt and Jared Cohen to write the book?

Eric and Jared met in Baghdad in 2009 and traveled to over 40 countries together, exploring the ways in which technology is disrupting autocracies and changing the nature of violence. They realized that there was a missing connection between the Silicon Valley world and the geopolitical world, and they wanted to explore this connection in their book.

Q: How did Eric and Jared's trip to Iraq lead to the idea of writing the book?

During their trip, Eric and Jared witnessed the ways in which technology was relevant in a war zone, and they wanted to understand its impact in other parts of the world. They traveled to more than 40 countries to explore how technology is disrupting autocracies and changing the nature of violence on the ground.

Q: What are the inherent connections between the Silicon Valley world and the geopolitical world that Eric and Jared discovered?

Eric and Jared discovered that technology has a significant impact on geopolitics, from disrupting autocracies to changing the nature of violence. They realized that there is a missing connection between the two worlds and wanted to explore this connection in their book.

Q: How did Eric and Jared come up with a optimistic message for the book?

Eric and Jared believe that while the well-to-do world will benefit greatly from technology advancements, the arrival of smartphones in the developing world is a life-changing event. It can solve problems related to literacy, empowerment, governance, business, and healthcare for billions of people. They see this as a positive transformation that will impact half of the world's population.

Q: How do autocratic countries respond to the inevitable connectivity of their citizens?

Autocratic countries, especially those where the majority of new internet users reside, are in a race with countries that promote a free flow of information. While the connectivity of their citizens is inevitable, autocratic countries want to control and censor the internet to maintain their power. Eric and Jared believe that there is a need for human intervention to ensure that the connectivity in these countries promotes democratic principles.

Q: How do autocratic countries, like China, view technology and its impact on their society?

The Chinese government presents an image of economic growth and prosperity, but they heavily censor information and control the internet to suppress dissenting voices. Eric and Jared believe that the Chinese government has met its match with the internet and social media platforms, as it becomes increasingly difficult to control the flow of information and prevent social unrest.

Q: How does technology impact countries like North Korea and Syria?

In North Korea, there is a lack of doubt and critical thinking due to state control and propaganda. Technology can play a role in instilling doubt and challenging the cult-like beliefs in the country, paving the way for potential change. In Syria, technology has brought awareness to the atrocities being committed, but it has not led to meaningful interventions. The international community needs to take action to stop the violence.

Q: What challenges does technology pose to governments in terms of surveillance and privacy?

Technology allows governments to collect large amounts of data on their citizens, which can be concerning due to the risk of data breaches and leaks. Eric and Jared believe that governments should be cautious in collecting this data and ensure that it is protected from leaks and abuse. They argue for the need to find alternative ways to address government misbehavior and promote privacy in the digital age.

Q: How does Google view its civic responsibility both in the United States and abroad?

Google sees itself as a global company with a mission and set of values that align with the free flow of information. They believe in the importance of promoting an open and free internet for every human being on the planet. Google also recognizes the need for accountability and responsibility in the tech industry.

Q: Should there be elections for those who control and collect personal data?

While there is a concern about how personal data is collected and used, individuals have more control over the government compared to corporations. Companies like Google are subject to regulations and penalties, and they depend on the trust of their users. Eric and Jared emphasize the importance of competition, regulations, and the fear of penalties in holding companies accountable for the data they collect.

Takeaways

Schmidt and Cohen's book, "The New Digital Age," highlights the intersection of technology, geopolitics, and human beings. They discuss the impact of technology on autocracies and violence, as well as the challenges of promoting an open, democratic world. They emphasize the need for accountability and responsibility in the tech industry, as well as the importance of protecting privacy and ensuring data security. Overall, they present a nuanced perspective on the potential of technology and its implications on society.

Summary & Key Takeaways

  • The authors, Eric Schmidt and Jared Cohen, share their experiences traveling to different countries to understand how technology is disrupting autocracies and changing the nature of violence on the ground. They emphasize the connection between the Silicon Valley world and the geopolitical world that is often overlooked.

  • The book discusses the transformative power of technology, particularly mobile phones, in improving governance, empowering citizens, and solving problems in developing countries. They highlight the potential of connectivity to address issues like illiteracy, healthcare, and business opportunities in these regions.

  • The authors also examine the challenges of technology, including the risk of data breaches and the ethical dilemmas surrounding privacy and surveillance. They argue for a balance between government surveillance and protecting individual rights.

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