Captivate: The Science of Succeeding with People | Vanessa Van Edwards | Talks at Google | Summary and Q&A

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June 8, 2017
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Captivate: The Science of Succeeding with People | Vanessa Van Edwards | Talks at Google

TL;DR

Learn essential skills for decoding and responding to facial expressions, personality traits, and micro messages to improve interactions with others.

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Key Insights

  • 😑 Micro expressions provide valuable insights into hidden emotions that guide appropriate responses in conversations.
  • 👻 Understanding personality traits allows for customized communication approaches that resonate with individuals.

Transcript

[MUSIC PLAYING] SPEAKER 1: So I've been fascinated by charisma and people skills ever since I used to play Dungeons and Dragons while I was growing up. Characters with a high charisma could just roll the dice and get people to do whatever they wanted, while my wizard could never get anybody to do anything. Go figure. I always thought charisma would... Read More

Questions & Answers

Q: What are micro expressions, and why are they important?

Micro expressions are quick, involuntary facial expressions that reveal intense emotions. They help decode hidden emotions and guide appropriate responses in conversations.

Q: How can one spot and interpret micro expressions accurately?

Start by focusing on one micro expression at a time, such as contempt or anger. Practice through observation and checking for congruence between verbal and nonverbal cues.

Q: How can knowledge of personality traits aid in communication?

Understanding someone's personality traits helps adapt communication styles to better connect with individuals. High conscientiousness individuals prefer specific, detailed information, while high neurotics might require reassurance and space.

Q: What are micro messages, and how can they be used in interactions?

Micro messages are body language cues, including self-touch, nods, and open body language. Identifying micro negatives, such as self-soothing, helps spot discomfort, while micro positives indicate positive feelings.

Summary & Key Takeaways

  • Behavioral investigator and author Vanessa Van Edwards shares her expertise in people skills and body language research.

  • Micro expressions are crucial in understanding hidden emotions and responding appropriately in conversations.

  • Personalities play a significant role in communication, and knowing how to adapt to different personality types can enhance interactions.

  • Paying attention to micro messages, such as self-touch and body language, can provide insights into someone's emotional state.

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