Shaping Behavior | Summary and Q&A

TL;DR

Learn about the methods of shaping behavior in organizations through reinforcement, punishment, and extinction.

Key Insights

• 💨 Understanding the methods of shaping behavior is valuable for managers to influence employees' actions in a way conducive to organizational success.
• 👶 Positive reinforcement is commonly used for new employee training and learning new job requirements.
• ❎ Negative reinforcement establishes expected behaviors and consequences during employee orientation.
• ❓ Punishments involve removing rewards or applying adverse consequences to decrease unwanted behavior.
• 🖤 Extinction is the lack of response to avoid reinforcing undesirable behavior.
• 🙈 Ignoring undesired behavior is not commonly used as employees are usually trained and corrected.
• 🎯 Reinforcement (positive or negative) is used to increase targeted behavior, while punishment or extinction decreases it.

Transcript

Read and summarize the transcript of this video on Glasp Reader (beta).

Questions & Answers

Q: What is positive reinforcement and how is it commonly used in organizations?

Positive reinforcement involves providing a reward in return for constructive action. It is frequently used when training new employees or when existing employees need to learn new job requirements and processes.

Q: How does negative reinforcement work during new employee orientation?

Negative reinforcement is used to ensure employees know the expected behaviors and consequences for breaking the rules. It involves withdrawing a harmful thing from the environment in response to a positive action on the employee's part.

Q: What are the different methods of punishment mentioned in the content?

Punishment can be the removal of a reward or the application of adverse consequences. For example, removing parking privileges or suspending a worker can be forms of punishment.

Q: How does extinction contribute to shaping behavior?

Extinction involves providing no response, either positive or negative, to avoid reinforcing undesirable behavior. It aims to decrease the occurrence of the behavior over time.

Summary & Key Takeaways

• Shaping behavior involves applying rewards, removing rewards, applying punishments, removing punishments, or providing no response to an individual's actions.

• Positive reinforcement is commonly used to train new employees and encourage constructive actions, while negative reinforcement is used to establish expected behaviors and consequences.

• Punishments involve applying adverse consequences or removing rewards to decrease unwanted behavior, while extinction involves providing no response to avoid reinforcing undesirable behavior.